Food Frontline Assistant - Fast-Paced Customer Service

Marks & Spencer Plc; Bury; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer’s Food department seeks a Customer Assistant to deliver exceptional service and support during peak times. You’ll be a reliable, friendly presence, helping customers and maintaining high standards.

As a digitally confident team member, you’ll use Sparks App and in-store devices to assist shoppers and promote new food products. The role requires flexibility to work across store areas and a willingness to thrive under pressure.

Qualifications

• Customer-focused with a passion for delivering five-star service.
• Able to thrive under pressure in a fast-paced store environment.
• Digital confidence to use Sparks App and in-store devices.

Responsibilities

• Provide friendly, proactive service to customers in the Food section.
• Recommend and sell latest food products to shoppers.
• Assist customers, handle queries, and maintain store standards.
• Be flexible to work across different store areas as needed.

Job description

Marks & Spencer’s Food department seeks a Customer Assistant to deliver exceptional service and support during peak times. You’ll be a reliable, friendly presence, helping customers and maintaining high standards.

As a digitally confident team member, you’ll use Sparks App and in-store devices to assist shoppers and promote new food products. The role requires flexibility to work across store areas and a willingness to thrive under pressure.