Food Frontline Assistant – Fast-Paced Customer Service

Marks & Spencer Plc; Belfast City District; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc in Belfast is seeking a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service, helping customers find products, and promoting our latest food offerings.

You’ll use Sparks App and in-store devices to enhance the shopping experience, work across store areas, and thrive in a fast-paced environment with strong teamwork and energy.

Qualifications

• Knowledge of M&S Food products preferred.
• Customer-focused with ability to work under pressure.
• Willingness to roll up sleeves and work across store areas.

Responsibilities

• Give five-star service at pace and help customers find and buy products.
• Recommend and sell new food products to customers to boost sales.
• Be flexible to work across different store areas and shifts.

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in Belfast is seeking a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service, helping customers find products, and promoting our latest food offerings.

You’ll use Sparks App and in-store devices to enhance the shopping experience, work across store areas, and thrive in a fast-paced environment with strong teamwork and energy.