Frontline Food Customer Assistant — Fast-Paced & High-Energy

Marks and Spencer; Belfast City District; On-site; GBP 12,000 - 14,000; Part time

Job summary

Marks & Spencer in Belfast is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering fast, five-star service to customers while building knowledge of M&S Food products and staying calm under pressure in a busy retail environment.

You’ll use Sparks App and in-store devices to help customers find what they need, be a flexible team player across store areas, and contribute to a high-energy, customer-focused atmosphere even during peak times.

Qualifications

• Thrive under pressure delivering five-star service at pace.
• Digitally confident, with ability to use Sparks App and in-store devices.
• Flexible to work across store areas.

Responsibilities

• Provide five-star service at pace and resolve customer needs.
• Recommend and sell new food products to customers.
• Work across store areas to meet customer demand.

Job description

Marks & Spencer in Belfast is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering fast, five-star service to customers while building knowledge of M&S Food products and staying calm under pressure in a busy retail environment.

You’ll use Sparks App and in-store devices to help customers find what they need, be a flexible team player across store areas, and contribute to a high-energy, customer-focused atmosphere even during peak times.