Food Customer Assistant: Fast-Paced Frontline & Digital

Marks and Spencer; Sheffield; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in the Food section is hiring a Customer Assistant to join our frontline team. You’ll deliver five-star service at pace, help customers find products, and adapt to busy store conditions in a dynamic retail environment.

As a resilient team player, you’ll use Sparks App and in-store devices to enhance the customer experience while staying flexible to work across different store areas.

Qualifications

• Experience in customer service or retail environment.
• Ability to work under pressure and deliver friendly service.
• Comfort with using digital tools and devices on the shop floor.

Responsibilities

• Assist customers with product questions and guidance.
• Keep shelves tidy and stocked to store standards.
• Operate tills and handle transactions efficiently.
• Support store team across different areas as needed.

Skills

Customer service

Flexibility

Team player

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer in the Food section is hiring a Customer Assistant to join our frontline team. You’ll deliver five-star service at pace, help customers find products, and adapt to busy store conditions in a dynamic retail environment.

As a resilient team player, you’ll use Sparks App and in-store devices to enhance the customer experience while staying flexible to work across different store areas.