Food Customer Assistant — Fast-Paced & Digital-Savvy

Marks and Spencer; United Kingdom; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer in the United Kingdom is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, helping customers find products, and contributing to a fast-paced store environment.

You’ll be comfortable using digital tools such as the Sparks App and in-store devices, work across different store areas, and join a team that values resilience, teamwork, and high-energy service.

Qualifications

• Frontline role in fast-paced retail environment.
• Experience in customer service and selling skills preferred.
• Able to use digital tools to enhance the customer experience.

Responsibilities

• Welcome and assist customers, provide five-star service.
• Recommend and sell new food products to customers.
• Utilise Sparks App and in-store devices to assist shoppers.
• Flexibly work across store areas to meet demand.

Skills

Customer service

Digital tools

Teamwork

Flexibility

Sales

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the United Kingdom is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, helping customers find products, and contributing to a fast-paced store environment.

You’ll be comfortable using digital tools such as the Sparks App and in-store devices, work across different store areas, and join a team that values resilience, teamwork, and high-energy service.