Food Customer Assistant — Fast-Paced, Flexible & Digital

Marks & Spencer Plc; Maldon; Hybrid; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer plc is hiring a Customer Assistant in our Food section. You’ll be frontline for UK customers, delivering five-star service at pace while embracing transformation. You’ll use Sparks App and in-store devices to enhance the customer experience and stay digitally confident.

Join a team that thrives under pressure, embraces change, and helps drive growth in sales by recommending and selling our latest food products to shoppers.

Qualifications

• Friendly, proactive approach to helping customers.
• Ability to stay calm and helpful in a fast-paced environment.
• Willingness to use digital tools to assist customers.

Responsibilities

• Assist customers in the Food section and provide five-star service at pace.
• Confidently recommend and sell new food products to customers.
• Be a resilient, brand-aware ambassador and support teammates across store areas.

Skills

Customer service

Team player

Digital literacy

Flexibility

Tools

Sparks App

Job description

Marks & Spencer plc is hiring a Customer Assistant in our Food section. You’ll be frontline for UK customers, delivering five-star service at pace while embracing transformation. You’ll use Sparks App and in-store devices to enhance the customer experience and stay digitally confident.

Join a team that thrives under pressure, embraces change, and helps drive growth in sales by recommending and selling our latest food products to shoppers.