Food Retail Customer Assistant — Fast-Paced & Flexible

Marks and Spencer; Hatching Green; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks and Spencer in the United Kingdom is hiring a Customer Assistant in our Food section, joining the frontline team. You’ll work in a fast-paced store, helping customers, answering questions, and confidently recommending our latest food products.

You’ll embrace digital tools like Sparks App and in-store devices to enhance service, maintain product knowledge, be a team player, and adapt across store areas as shifts demand.

Qualifications

• Customer-focused service experience is desirable.
• Willingness to work in a fast-paced retail environment.
• Ability to use digital tools to enhance the customer experience.

Responsibilities

• Assist customers in the Food section and provide five-star service.
• Answer questions, promote products, and handle high customer demand.
• Work across store areas and use Sparks App / in-store devices to support shopping.

Job description

Marks and Spencer in the United Kingdom is hiring a Customer Assistant in our Food section, joining the frontline team. You’ll work in a fast-paced store, helping customers, answering questions, and confidently recommending our latest food products.

You’ll embrace digital tools like Sparks App and in-store devices to enhance service, maintain product knowledge, be a team player, and adapt across store areas as shifts demand.