Food Customer Assistant - Fast-Paced, Digital Tools, Flexible Shifts

Marks & Spencer Plc; Dundee; On-site; GBP 15,000 - 18,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and using Sparks and in-store devices to enhance customer experience. This is a frontline role requiring resilience and a team-oriented mindset.

You’ll be ready to roll up your sleeves, flexibly working across store areas to meet customer demand head-on while upholding our brand standards and values.

Qualifications

• Frontline customer service experience preferred.
• Ability to thrive in a high-pressure retail environment.
• Comfortable using in-store digital tools to aid customer experience.

Responsibilities

• Assist customers in the Food section and provide five-star service.
• Work across store areas as needed and adapt to changing demands.
• Recommend and sell products to meet customer needs with confidence.

Skills

Customer service

Teamwork

Digital tools

Communication

Tools

Sparks

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and using Sparks and in-store devices to enhance customer experience. This is a frontline role requiring resilience and a team-oriented mindset.

You’ll be ready to roll up your sleeves, flexibly working across store areas to meet customer demand head-on while upholding our brand standards and values.