Food & Beverage Team Leader

Vale Resort Group.; Pontyclun; On-site; GBP 22,188 - 27,119; Full time

Benefits offered by this job

Free off-peak gym membership

Discount across the Retail & Leisure group

Increased holiday entitlement

Long service awards

Job summary

Vale Resort Group. is seeking a Food & Beverage Team Leader to supervise the team and deliver excellent service at the resort. Your role involves managing daily tasks and addressing member complaints while maintaining high service standards.

Ideal candidates will have previous experience in food & beverage, strong communication and leadership skills, and excellent attention to detail. The position offers a salary of £24,654.11 per annum and various employee benefits.

Qualifications

• Previous food & beverage experience in a similar working environment.
• Motivated with great communication and leadership skills.
• 1 year experience in Food & Beverage preferred.

Responsibilities

• Supervise the food & beverage team and delegate daily tasks.
• Manage guest/member complaints efficiently.
• Ensure cash handling procedures are followed.

Skills

Communication skills

Leadership skills

Customer service skills

Attention to detail

Selling skills

Job description

Due to exceptional demand, we are looking to increase our team at the resort and are currently recruiting for a Food & Beverage Team Leader.

As part of the Food & Beverage team, you will supervise the team, work in any food & beverage outlet on the Resort as needed to deliver excellent service to both guests and members while ensuring departmental targets are achieved.

Responsibilities

• Communicate and delegate daily tasks to the team.
• Manage any guest/member complaints in a prompt, friendly, and efficient manner.
• Ensure cash handling procedures are followed within the outlets.

Requirements & Qualifications

The ideal candidate will have previous food & beverage experience in a similar working environment.

• Motivated, excellent communication, leadership, and customer service skills.
• Great attention to detail and excellent selling skills.
• Experience: Food & Beverage – 1 year (preferred).
• Reliably commute to Pontyclun CF72 8JY or plan to relocate before starting work (preferred).

Job Expectations

The role requires flexibility to work between the hours of 6 am-11 pm, 5 days over 7 days.

Compensation & Benefits

Salary of £24,654.11 per annum.

• Free off‑peak gym membership.
• Discount across the Retail & Leisure group.
• Increased holiday entitlement and long service awards.