Assistant Vale Bar & Grill Manager

Vale Resort Group.; Pontyclun; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Company pension

Employee discounts

Complimentary meals

Free parking

Learning opportunities

Career progression

Wellbeing support

Job summary

Vale Resort Group is seeking an Assistant Vale Bar & Grill Manager to enhance the Food & Beverage operations. You will work alongside the Food & Beverage Manager to ensure exceptional guest experiences and efficient team development.

This hands-on role involves leading staff, managing rotas, assisting with payroll, and ensuring compliance with company policies. Ideal candidates will have previous supervisory experience and strong leadership skills within a fast-paced hospitality environment.

Qualifications

• Previous supervisory or management experience within Food & Beverage or Hospitality.
• Strong leadership and people management skills.
• Experience with rota planning and labour management.
• Knowledge of Health & Safety and Food Safety legislation.

Responsibilities

• Support daily management of all Food & Beverage operations.
• Lead, motivate and develop supervisors and team members.
• Manage staff rotas to ensure effective staffing levels.
• Champion outstanding customer service.
• Coach and train colleagues for development.
• Assist with payroll administration and absence management.
• Monitor service standards and departmental compliance.
• Resolve guest enquiries and operational challenges.

Skills

Leadership skills

People management

Organisational skills

Communication skills

Rota planning

Health & Safety knowledge

Calm under pressure

Positive attitude

Job description

Due to exceptional demand, we are looking to increase our team at the Vale Resort and are currently recruiting for an Assistant Vale Bar & Grill Manager

Working alongside the Food & Beverage Manager, you will play a key role in the day-to-day operation of our Food & Beverage departments, ensuring exceptional guest experiences while leading and developing our teams. This is a hands‑on management role, ideal for someone who thrives in a fast-paced hospitality environment and enjoys leading from the front.

You will support the delivery of operational excellence, maintain high service standards, oversee staffing and rota planning, assist with payroll and recruitment, and ensure compliance with company policies and procedures. In the absence of the Food & Beverage Manager, you will confidently lead the department, ensuring smooth operations and continued delivery of our high standards.

Duties will include:

• Supporting the daily management of all Food & Beverage operations.
• Leading, motivating and developing supervisors and team members.
• Managing staff rotas to ensure effective staffing levels and labour cost control.
• Championing outstanding customer service and driving guest satisfaction.
• Coaching and training colleagues to support their development.
• Supporting recruitment, onboarding and performance management.
• Assisting with payroll administration and absence management.
• Monitoring service standards, operational performance and departmental compliance.
• Resolving guest enquiries and operational challenges professionally.
• Acting as Duty Manager and deputising for the Food & Beverage Manager when required.

We're looking for someone who has:

• Previous supervisory or management experience within Food & Beverage or Hospitality.
• Excellent leadership and people management skills.
• Strong organisational and communication skills.
• Experience with rota planning and labour management.
• The ability to remain calm under pressure and make confident decisions.
• A proactive, positive attitude with a hands‑on approach.
• Knowledge of Health & Safety and Food Safety legislation.
• Flexibility to work evenings, weekends and bank holidays as required.

As an employee you can enjoy a range of incredible perks:

• Company pension.
• Employee discounts across the Resort.
• Complimentary meals whilst on duty.
• Free on‑site parking.
• Ongoing learning and development opportunities.
• Career progression within a growing hospitality business.
• Access to employee wellbeing support.

Ability to commute/relocate:

• Pontyclun CF72 8JY: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Management: 1 year (preferred)