F&B Team Lead — Guest Service & Team Leadership

The Vale Resort; Pontyclun; On-site; GBP 22,188 - 27,119; Full time

Benefits offered by this job

Free off-peak gym membership

Discount across Retail & Leisure group

Increased holiday entitlement and long

Free uniform provided

Free car parking

Company pension

Cycle to work scheme

Discounted or free food

Employee discount

Gym membership

On-site parking

Sick pay

Store discount

Job summary

The Vale Resort in Pontyclun, Wales is seeking a dedicated Food & Beverage supervisor to oversee the team across outlets and ensure service excellence for guests and members. You will supervise daily tasks, delegate duties, and help achieve departmental targets in a fast-paced environment.

Role requires flexibility between 6 am and 11 pm, five days over seven, with a salary of £24,654.11 per year plus benefits. The position is full-time and on-site at Vale Resort.

Qualifications

• The ideal candidate will have previous food & beverage experience in a similar working environment.
• You will be motivated, have excellent communication, leadership, and customer service skills whilst also having great attention to detail and excellent selling skills.

Responsibilities

• Communicate and delegate daily tasks to the team.
• Manage guest/member complaints promptly, in a friendly and efficient manner.
• Ensure cash handling procedures are followed within the outlets.

Skills

Leadership

Communication

Customer service

Attention to detail

Selling skills

Job description

The Vale Resort in Pontyclun, Wales is seeking a dedicated Food & Beverage supervisor to oversee the team across outlets and ensure service excellence for guests and members. You will supervise daily tasks, delegate duties, and help achieve departmental targets in a fast-paced environment.

Role requires flexibility between 6 am and 11 pm, five days over seven, with a salary of £24,654.11 per year plus benefits. The position is full-time and on-site at Vale Resort.