Food & Beverage Team Leader

Gretna Green Ltd; Gretna Green; Remote; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Free meals

Free on-site parking

3% pension contribution

Day off for your birthday

Staff discount 25%

Leadership role

Varied operation

Career development

Job summary

Gretna Green Ltd in Gretna Green is seeking a hands-on Team Leader to drive service on shift, coordinating restaurant, bar and wedding function operations while keeping guests welcomed and the experience consistent during peak periods.

You will lead from the front, stay calm under pressure, and develop your leadership skills within Scotland’s iconic hospitality destination. Weekend shifts are part of the role, with advantageous experience in hotels or busy F&B environments.

Qualifications

• Proven ability to lead from the front during busy service periods.
• Strong focus on guest experience and service quality.
• Experience coordinating restaurant, bar and event operations is advantageous.
• Calm under pressure with a collaborative leadership style.
• Willingness to take responsibility on shift.

Responsibilities

• Lead and support the team during service.
• Deliver friendly, high-quality guest experiences.
• Support restaurant, bar and event operations
• Handle guest queries confidently and professionally
• Work closely with the kitchen team to keep service flowing
• Support stock control, deliveries and cash handling
• Maintain high standards across service and presentation

Skills

Team leadership

Guest experience

Hospitality operations

Communication

Job description

ABOUT THE ROLE

This is a hands‑on role where you’ll lead from the front during busy services and support the wider hotel operation on shift.

One moment you could be supporting restaurant service. The next, helping manage a busy bar, wedding function or event turnover.

You’ll play a key role in keeping service organised, welcoming and consistent, even during peak periods.

Main Responsibilities

• Leading and supporting the team during service
• Delivering friendly, high-quality guest experiences
• Supporting restaurant, bar and event operations
• Handling guest queries confidently and professionally
• Working closely with the kitchen team to keep service flowing
• Supporting stock control, deliveries and cash handling
• Maintaining high standards across service and presentation

What we’re looking for

You may already be a Team Leader or perhaps a strong Supervisor ready to step up.

Most importantly, you’ll:

• Stay calm under pressure
• Lead by example
• Enjoy the pace of hospitality
• Take pride in standards and guest experience
• Feel confident taking responsibility on shift
• Experience within hotels, weddings or busy F&B operations would be beneficial.

Why Work with Gretna Green?

• Free meals during your shift
• Free on-site parking
• 3% pension contribution
• Day off for your birthday
• 25% staff discount
• A leadership role within one of Scotland’s most iconic hospitality destinations
• A varied and fast-paced operation
• Career development opportunities

Ready to BE PART OF OUR TEAM?

No two shifts here are ever quite the same.

If you’re looking for a role where you can build confidence, develop your leadership skills and be part of a team delivering memorable guest experiences, we’d love to hear from you.

* Salary dependent on experience and skills. This is a full‑time position of 40 hours per week, including weekends and public holidays.