Team Leader

Pub & Kitchen - Bra_201; Stockport; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discounts on meals

Training and development

Career progression

Wage advances via Wagestream

Job summary

Governor's House in Stockport is seeking a Team Leader to join our busy pub, on either a part-time or full-time basis. You will lead by example, supervise shifts, and ensure smooth service across dining and sports areas, with a focus on customer satisfaction.

The role starts from £13 per hour plus tips, with Christmas availability essential. Training provided; previous table-service experience preferred, at least one year in a similar role.

Qualifications

• At least 1 year of experience in a similar role.
• Experience in a table service environment preferred.
• Training will be provided for the hotel side of operations.

Responsibilities

• Lead shifts and ensure service runs smoothly and to a high standard.
• Maintain high standards and ensure customers are kept happy.
• Open and close duties and assist guests with queries.

Skills

Team leadership

Shift management

Customer service

English language skills

Health and safety

Job description

Job Description

We are looking for a new Team Leader to join our team here at the Governor's House, on either a part-time or full-time basis. We are a busy pub, with up to six screens for sport, 75-cover dining area, 200-cover garden, and 10 hotel rooms. Permanent, £13p/h plus tips, and you must be available to work over the Christmas period.

You must have at least a year's experience in a similar role - leading team, and managing shifts, preferably with prior experience working in a table service environment. Experience with the hotel side of the operation is not necessary, as training will be provided.

You’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Opening shifts start from 06.45am, whilst closes finish up to 1am at weekends - an ability to get to and from the pub, where public transport is limited, at these times is essential.

This is an excellent progression opportunity for somebody wanting to pursue a career in the hospitality industry.

Qualifications

As a Team Leader at the Governor's House, you will…

• Be either in charge of shifts, or supporting the duty manager at busier times, to ensure the team are all correctly deployed and service runs smoothly and to a high standard;
• Oversee on shift, and assist at other times, with ensuring the business is safe, legal, and compliant at all times;
• Be responsible, at times, for opening and closing the business and checking in hotel guests and dealing with their queries.

What you’ll bring…

• Excellent attention detail and the highest standards of service.
• Diligence, to ensure the highest standards of health and safety are observed during your shifts.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.