Food & Beverage Supervisor

The wave; West of England; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

30 days paid holiday

Staff surf sessions

Staff discounts

Job summary

The Wave in the United Kingdom seeks a Wavemaker Food & Beverage Supervisor to lead our Front of House team, delivering vibrant café and bar experiences at our surf destination.

You will bring deep coffee knowledge, hands-on leadership, and a passion for guest experience while managing service flow, stock, and HACCP compliance.

Join a lively team and enjoy staff benefits, holiday entitlement, and access to surf sessions as part of our commitment to inclusion and wellbeing.

Qualifications

• 2+ years of hospitality experience, including team leadership.
• Deep coffee knowledge and ability to train others.
• Strong understanding of bar operations and service flow.
• Detail-driven with pride in quality and presentation.
• Genuine love of hospitality, teamwork and guest experience.

Responsibilities

• Lead and empower FoH crew through coaching, training and regular check-ins.
• Champion coffee culture: dial in espresso, latte art, and machine care.
• Oversee café, bar and event spaces, especially during peak periods.
• Host tastings, seasonal drinks and new menu ideas with F&B and Chef Manager teams.
• Manage stock, cellar, FIFO and ordering accuracy.
• Uphold HACCP, safety and hygiene standards at all times.
• Be on the front line, delivering warm, high-energy service.
• Inspire the team with genuine hospitality and upsell where appropriate.

Skills

Hospitality leadership

Coffee knowledge

Bar operations

Team training

Quality & presentation

Education

Level 1/2 Food Safety certification

Job description

The Wave is a place where people and naturecome together - creating the right environment for people to thrive - our guests, our team, and our community. Our purpose is to nurture a world of health, hope and happiness with every wave. We’re driven by a spirit of innovation, purpose and possibility.

Our Values – We Are FAIR

Fun– We take fun seriously! We put smiles on faces.

Adventurous– We’re game changers, adaptable and explore with optimism.

Impact– We’re here to create a healthier connection between people and planet.

Respect– We care for each other, our customers and our community.

These values guide how we show up, how we make decisions, and how we work together - every day, in every role.

Role Purpose

As a Wavemaker Food & Beverage (F&B) Supervisor, you’ll lead and inspire our Front of House (FoH) crew to deliver amazing café and bar experiences at our vibrant, high-energy surf destination.
You’ll bring passion for great coffee, fresh food, and good vibes - combining hands‑on leadership with operational excellence to create memorable moments for every guest, every time.

What You’ll Do

• Lead and empower our FoH Wavemakers through coaching, training, and regular check‑ins - keeping energy high and standards higher.
• Champion coffee culture: dial in espresso, perfect latte art, and keep our machines (and team!) running smoothly.
• Oversee daily operations across café, bar, and event spaces - especially during peak seasons when the pace is as fast as our waves.
• Host and create experiences like coffee tastings, seasonal drinks, and new menu ideas with the F&B and Chef Manager teams.
• Own the details - from cellar and stock management (Procure Wizard) to FIFO rotation and ordering accuracy.
• Keep safety and quality first, managing HACCP systems and upholding top food safety and hygiene standards.
• Be on the front line, making coffee, serving guests, and setting the tone for positive, high-energy service.
• Create a buzz with genuine hospitality, natural upselling, and team incentives that make everyone proud of what we deliver

What You Bring

• 2+ years of hospitality experience - ideally as a Head Barista, Bar Supervisor, or F&B Lead in a buzzing café, bar, or visitor attraction.
• Deep coffee knowledge and confidence in training others.
• Strong understanding of bar operations (beer, wine, cocktails, and service flow).
• A steady and positive leader who inspires and supports younger or developing teams.
• Detail-driven mindset with pride in quality and presentation.
• A genuine love of hospitality, teamwork, and guest experience.
• Level 1 or 2 Food Safety certification (essential).

What We Offer

We aim to create a workplace where people feel valued, energised and able to bring their best. At The Wave you’ll find:

30 days paid holiday (inclusive of bank holidays)

Free access to our staff surf sessions.

Multiple discounts across our surf and other offerings.

Our Commitment to Inclusion

We’re built on the idea that everyone should have the chance to experience the joy of surfing and the outdoors - and that starts with our own team. We’re committed to creating a place where people genuinely feel like they belong and be themselves.

We welcome different backgrounds , perspectives and experiences, and we work hard to make sure the right people are in the right roles, with the support they need to thrive.