Food & Beverage Supervisor

PPHE Hotel Group; Greater London; Hybrid; GBP 1,378,000 - 2,342,000; Full time

Benefits offered by this job

Salary rate

Travel subsidy

Hotel discounts

F&B discount

Wellness days + holidays

Free meals

Wagestream access

Refer a friend £750

BenefitHub discounts

Gym discounts

Ride to work

Travel loan

EAP access

Rotas two weeks

Uniforms & dry cleaning

Staff parties

Job summary

Park Plaza London Park Royal Hotel is seeking a Food and Beverage Team Leader to guide Westway Bar & Kitchen and drive excellent guest service. The role focuses on leadership, coaching, and seamless F&B operations within a busy hotel environment.

You will lead a team to deliver memorable experiences, maintain high standards, and adapt to hotel needs. Salary is up to £17/hour, including service charge, with generous staff perks and development opportunities.

Qualifications

• Previous experience as Food and Beverage Supervisor, Team Leader, or Head Waiter/Waitress in a hotel.
• Proven ability to lead and coach a team in a fast-paced F&B environment.
• Customer-focused mindset with a passion for delivering memorable guest experiences.

Responsibilities

• Ensure Westway Bar & Kitchen runs smoothly and delivers memorable experiences.
• Inspire, coach and mentor F&B team members to maintain high service standards.
• Be fully flexible to support the hotel’s F&B operations as needed.
• Deliver exceptional guest experiences and exceed expectations.

Skills

Leadership

Coaching

F&B operations

Guest service

Flexibility

Job description

Salary: Up to £17/hour (rate inclusive of TRONC)

Food and Beverage Supervisor/Team LeaderatPark Plaza London Park Royal Hotel

As the friendly face of the 212-bedroomPark Plaza London Park Royal Hotel (Address: 628 Western Ave, London W3 0TA), we are all about creating stories and memories by delivering excellent and personal service to our guests. First-class service and delicious food and drink are every bit as important to the hotel experience as a great night’s sleep in a stylish location. That is why your contribution asourFood and Beverage Team Leaderis so important.

Westway Bar & Kitchen specialises in scrumptious classic fare with a modern twist, all served in a cosy, relaxing atmosphere.

With your flair and passion for delivering exceptional service, as ourFood and Beverage Team Leader, you will be someone who leads from the front to ensure the team deliver a memorable experience for every guest.

As ourFood and Beverage Team Leader, you will receive:

• Salary:£14.89 per hour - Up to £17 per hour inclusive of Service charge
• SubsidisedTravelarrangements after mid-night
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans (if applicable)
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events

We are looking for ourFood and Beverage Team Leader, who:

• Ensures our Westway Bar & Kitchen runs smoothly delivering memorable experiences
• Can inspire, coach and mentor F&B team members
• Fully flexible to support the hotel’s whole F&B-related operations whenever required
• Is passionate about exceeding guests’ expectations
• Has previous experience as aFood and Beverage Supervisor,Team Leader, orHead Waiter/Waitressin a hotel

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.