Food & Beverage Coordinator

Kitchen; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel in the heart of London is seeking a Culinary Operations Coordinator to provide crucial administrative and organizational support to the Executive Chef and culinary team. This role involves managing communication, overseeing orders, and coordinating menu initiatives. The ideal candidate will have a passion for guest service, strong organizational skills, and the ability to thrive under pressure. Competitive salary and various employee benefits are offered.

Benefits

Access to Mental Health First Aiders

Extra day off for birthdays

Cycle to Work Scheme

Employee Referral Scheme

Season Ticket Loan

Enhanced Maternity and Paternity Policies

Eye Care Voucher Scheme

Flexible Work Policy

Complimentary dry cleaning for uniforms

Career Progression and internal development

Discounts on food and beverage

Complimentary meals prepared daily

Two fully paid Study Days per year

Two fully paid Volunteer Days per year

Qualifications

• Passion for guest service and culinary operations.
• Strong interpersonal skills with a focus on teamwork.
• Experience in a culinary or hospitality environment preferred.

Responsibilities

• Manage the culinary office and communication.
• Oversee ordering processes for the kitchen.
• Coordinate menu tastings and related logistics.
• Assist Executive Chef with projects and financial submissions.

Skills

Attention to detail

Communication skills

Organizational skills

Ability to work under pressure

Job description

WHO ARE WE

Nestled in the heart of London’s prestigious Square Mile, Pan Pacific London seamlessly blends graceful luxury, innovative wellness, world‑class dining, and exceptional service.

Featuring 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY, our state‑of‑the‑art wellbeing floor, complete with an infinity pool, advanced gym, and indulgent spa treatments.

At Pan Pacific London, luxury meets excellence and we invite you to be part of it.

ABOUT YOU

We’re on the looking for a passionate and guest‑focused Culinary Operations Coordinator to become a valued part of our outstanding Culinary team at Pan Pacific London.

You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you strive to create memorable experiences at every opportunity.

If you take pride in your work, pay close attention to detail, and consistently put people at the heart of everything you do, we would be delighted to hear from you.

JOB SUMMARY

The Culinary Operations Coordinator provides essential administrative, operational, and organisational support to the Executive Chef and the wider kitchen brigade. This role ensures the smooth running of all culinary office functions, supports new menu development, manages key business processes, and acts as a central point of coordination for systems, orders, compliance, communication, and planning. Your responsibilities will include, but are not limited to:

• Manage the culinary office, acting as the central point of contact for internal and external communication.
• Oversee daily and weekly ordering across all kitchen sections.
• Produce and maintain weekly rota for the culinary team.
• Coordinate menu tasting logistics, documentation, and communication across departments.
• Assist with weekly and monthly financial submissions (purchasing reports, forecasts, etc.).
• Support the Executive Chef with strategic culinary projects and operational improvements.
• Help coordinate events, VIP visits, training days, and cross‑departmental communication.

YOUR BENEFITS WORKING AS A CULINARY OPERATIONS COORDINATOR AT PAN PACIFIC LONDON

• Access to Mental Health First Aiders
• An extra day off to celebrate your birthday
• Cycle to Work Scheme
• Employee Referral Scheme
• Season Ticket Loan
• Enhanced Maternity and Paternity Policies
• Eye Care Voucher Scheme
• Social and Employee Wellness Activities
• Employee Assistance Programme, including 24/7 virtual GP and financial advisors
• Two hotel‑wide social events per year, plus additional team gatherings
• Flexible Work Policy
• Complimentary dry cleaning for uniforms and work attire
• Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year
• Guest Experience Programme
• 50% Discount on Food and 25% Discounts on Beverage at Food & Beverage outlets at Pan Pacific London
• 30% Discount on internal spa treatments
• 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties
• Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group
• Complimentary meals prepared daily by our chefs
• Two fully paid Study Days per year (in addition to annual leave)
• Two fully paid Volunteer Days per year (in addition to annual leave)
• Career Progression, we’re committed to coaching and supporting your internal development within Pan Pacific Hotels Group
• Additional perks through YuLife
• Dedicated discounts with local eateries

ABOUT PAN PACIFIC HOTELS GROUP

Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe—including seven new openings by 2025. Known for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences.

Join Our Family in the Heart of the City

Pan Pacific London, a Forbes Travel Guide Five‑Star property, is proudly located in the vibrant heart of the City. We are honoured to have received multiple prestigious accolades, including:

• Hotel of the Year – Group (2023) | Catey Awards
• Hotel of the Year – London (2022/2023) | AA Hospitality Awards
• Forbes Five‑Star Rating | 2022/2023
• Forbes Five‑Star Rating | 2023/2024
• Forbes Five‑Star Rating | 2024/2025
• Forbes Four‑Star Rating – SENSORY Wellbeing | 2023/2024
• Forbes Four‑Star Rating – SENSORY Wellbeing | 2024/2025

Please note: All applicants for the role of Culinary Operations Coordinator must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required from all candidates at the interview stage.

Compensation: Competitive salary