Food & Beverage Assistant

Artemis Hotel Group Limited; Stretton Baskerville; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Meals on duty

Discounted hotel room rates

28 days holiday including Bank Holiday

Pension entitlement

Incentives and rewards

Job summary

Sketchley Grange Hotel & Spa is seeking hospitality professionals to join the Bar and Restaurant team. You will serve guests, ensure wellbeing, and maintain high standards of service and presentation throughout the dining area.

The role involves preparation, mise en place, and ensuring compliance with health and safety and food hygiene standards. You will support the team to keep service running smoothly in a fast-paced hotel environment.

Qualifications

• Warm, friendly personality essential.
• Commitment to high levels of customer service.
• Good teamwork skills for a fast-paced environment.
• Genuine interest in delivering hospitality to guests.
• Ability to work well under pressure in a busy hotel setting.

Responsibilities

• Serve guests in the Bar and Restaurant to a high standard.
• Complete preparation and service of the Restaurant per specifications.
• Maintain health, safety and food hygiene standards in all tasks.
• Assist with running food and mise en place to support service.
• Keep areas clean and well-presented, and report faults.

Skills

Warm personality

Customer service

Teamwork

Hospitality interest

Work under pressure

Job description

Who are we
Sketchley Grange Hotel & Spa is a stunning establishment, nestled in a serene setting with 102 well-appointed rooms, making it a perfect destination for travellers seeking comfort and relaxation. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests.

Role Responsibilities
You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant. You will complete all preparation and service of the Restaurant to the highest standards and in keeping with the specifications and systems set by the Restaurant Manager to keep our service consistent. You’ll ensure that we are compliant with Health & Safety and Food Hygiene by following any systems shown to you. You’ll assist with running food and the preparation of sufficient mise en place.

• To be responsible for the service and wellbeing of our guests.
• To assist in the set up and closedown of the Restaurant.
• Ensure all orders are taken accurately and items are received in a timely manner.
• To support the team in ensuring the efficient, and effective running of the service.
• Ensure that the preparation and presentation of each section is of a high standard, and is in line with the standards set.
• Serve guests to the highest standard whilst keeping the guests expectations at the forefront of your mind.
• To keep your mise en place levels up to the required level whilst rotating stock.
• Be mindful of waste, always seek help to utilise all stock and minimise waste.
• Report any faults or defects as you see them.
• Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
• Ensure that you are correctly dressed in your uniform.
• Maintain a professional working relationship with all departments in the hotel.

Key Requirements

• A warm and friendly personality
• Commitment to delivering high levels of customer service
• Good teamwork skills - we want work to be fun for all of our employees
• Have a genuine interest in providing hospitality to our customers
• To be able to work well under pressure (Hospitality is very fast paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role)

Benefits

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family
• On-going incentives and rewards
• Meals on duty