Food & Beverage Assistant

Artemis Hotel Group Limited

Hinckley

On-site

GBP 18,000 - 22,000

Full time

8 days ago

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Benefits offered by this job

Meals on duty

29 days including Bank Holidays

Discounted hotel room rates

Pension entitlement

Job summary

Sketchley Grange Hotel & Spa is seeking hospitality staff to join our Bar and Restaurant teams. You will be responsible for serving and ensuring the wellbeing of guests, with responsibilities spanning setup, service, and food preparation to the highest standards.

We value a warm personality, teamwork, and the ability to handle a fast-paced environment while maintaining excellent guest experiences. Training and a supportive team will help you succeed in this role.

Qualifications

Warm and friendly personality.
Commitment to delivering high levels of customer service.
Good teamwork and positive attitude.
Genuine interest in hospitality.
Ability to work well under pressure in a fast-paced environment.

Responsibilities

Serve and ensure the wellbeing of our guests.
Complete preparation and service of the Restaurant to the highest standards.
Comply with Health & Safety and Food Hygiene systems.
Assist with running food and mise en place preparation.
Set up and close down of the Restaurant.
Take orders accurately and ensure timely service.
Support the team to run the service efficiently and effectively.
Maintain high standards of presentation and cleanliness in all areas.
Dress correctly in uniform and maintain professional relationships with all hotel departments.

Skills

Customer service

Teamwork

Under pressure

Hospitality

Job description

Who are we
Sketchley Grange Hotel & Spa is a stunning establishment, nestled in a serene setting with 102 well-appointed rooms, making it a perfect destination for travellers seeking comfort and relaxation. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests.

Role Responsibilities
You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant. You will complete all preparation and service of the Restaurant to the highest standards and in keeping with the specifications and systems set by the Restaurant Manager to keep our service consistent. You’ll ensure that we are compliant with Health & Safety and Food Hygiene by following any systems shown to you. You’ll assist with running food and the preparation of sufficient mise en place.

To be responsible for the service and wellbeing of our guests.
To assist in the set up and closedown of the Restaurant.
Ensure all orders are taken accurately and items are received in a timely manner.
To support the team in ensuring the efficient, and effective running of the service.
Ensure that the preparation and presentation of each section is of a high standard, and is in line with the standards set.
Serve guests to the highest standard whilst keeping the guests expectations at the forefront of your mind.
To keep your mise en place levels up to the required level whilst rotating stock.
Be mindful of waste, always seek help to utilise all stock and minimise waste.
Report any faults or defects as you see them.
Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
Ensure that you are correctly dressed in your uniform.
Maintain a professional working relationship with all departments in the hotel.

Key Requirements

A warm and friendly personality
Commitment to delivering high levels of customer service
Good teamwork skills - we want work to be fun for all of our employees
Have a genuine interest in providing hospitality to our customers
To be able to work well under pressure (Hospitality is very fast paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role)

Benefits