Food and Beverage Supervisor

Crimson Hotels Group; Crawley; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Discounted stays worldwide

Free meal on duty

Birthday day off

Team member discounts

Health benefit schemes

Employee assistance programme

Wellbeing initiatives

Learning and development

Recognition and rewards

Job summary

Crimson Hotels Group, at Crowne Plaza London Gatwick, seeks an enthusiastic F&B Supervisor to lead the food and beverage team and ensure smooth service across outlets. You will support daily operations, handle guest feedback, and work closely with the kitchen to deliver memorable dining experiences in a branded hospitality environment.

Branded experience and strong communication skills are valued as you lead by example.

Qualifications

• Leadership qualities for guiding service teams.
• Strong communication with guests and colleagues.
• Commitment to delivering memorable dining experiences.

Responsibilities

• Lead the food and beverage team to ensure smooth service across areas.
• Support daily operations and guest feedback handling.
• Collaborate with kitchen and other departments to deliver exceptional dining experiences.

Skills

Leadership

Communication

Guest service

Hospitality experience

Problem solving

Job description

About Us

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

Why join Crimson Hotels-

• Discounted stays around the world

• Free meal on duty + unlimited hot drinks

• Paid day off for your Birthday

• Team member discounts

• Health Benefit schemes

• Employee Assistance Programme and wellbeing initiatives

• Learning and development opportunities for career progression

• Recognition and reward schemes

Our Values

We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.

As part of the Crimson Hotels Group, you will join the team of Crowne Plaza London Gatwick hotel which is a 302-bedroom hotel located just 5-minute drive from Gatwick Airport. The Cube Restaurant serves delicious, locally sourced food for breakfast and dinner, while drinks and light meals are available all day in The Olive Grove. Our chic meeting spaces include private boardrooms and a stunning event suite with a foyer and bar, perfect for hosting receptions or dinners for up to 200 guests, or 280 guests for meetings.

What your day will look like?

As an F&B Supervisor, your day will involve leading the food and beverage team, ensuring smooth service across all areas, supporting daily operations, handling guest feedback, and working closely with the kitchen and other departments to deliver exceptional dining experiences from start to finish.

What You’ll Bring?

We’re looking for a motivated F&B Supervisor who thrives on leading service teams and delivering exceptional dining experiences. An ideal candidate will have at least one year of experience in a similar supervisory role within a branded hospitality environment, with excellent communication skills and a genuine passion for delivering memorable dining experiences. Confident in managing busy service periods and using technology to support operations, you’ll also be ready to step in and support your team with hands‑on leadership whenever needed. You lead by example, reflecting our values through high service standards, teamwork, and a positive, can‑do attitude.

We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.