Housekeeping Supervisor

DoubleTree by Hilton Woking; Slough; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Discounted stays

Free meals on duty

Birthday day off

Health benefits

Employee assistance

Learning & development

Recognition schemes

Team member discounts

Job summary

Crimson Hotels, part of a group operating Holiday Inn Express London - Heathrow T5, is seeking a Housekeeping Supervisor to ensure brand standards and a welcoming environment.

You will allocate daily tasks, inspect rooms and corridors, manage supplies, and uphold lost and found, key control, security and emergency procedures.

The role requires leadership, attention to detail, and excellent English communication to motivate the team and deliver top guest service.

Qualifications

• Experience in a housekeeping supervisory role.
• Excellent communication and organisational skills.
• Good command of spoken and written English.
• Knowledge of health, safety and hygiene regulations.

Responsibilities

• Allocate daily work assignments to housekeeping team.
• Inspect guest rooms, service areas, corridors and storerooms.
• Manage stock control and housekeeping supplies.
• Oversee lost and found, key control, security and emergency protocols.

Skills

Communication

Organisational skills

Attention to detail

Team leadership

Customer service

Job description

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

Why join Crimson Hotels

We believe great people deserve great perks:

• Discounted stays around the world
• Free meal on duty + unlimited hot drinks
• Paid day off for your Birthday
• Team member discounts
• Health Benefit schemes
• Employee Assistance Programme and wellbeing initiatives
• Learning and development opportunities for career progression
• Recognition and reward schemes

Our Values

We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.

As part of the Crimson Hotels Group, you will join the team of Holiday Inn Express London - Heathrow T5 which is a 300-room hotel- perfect for business or leisure stays. Our three meeting rooms accommodate up to 120 guests, ideal for corporate events, private dinners, and social gatherings.

What your day will look like?

As a Housekeeping Supervisor, you will play a vital role in ensuring the smooth and efficient running of housekeeping operations, in line with hotel brand standards. Your duties will include allocating daily work assignments to team members, conducting regular inspections of guest rooms, service areas, corridors, and storerooms, and reporting any maintenance issues or defects found. You will manage housekeeping supplies and equipment effectively, ensuring proper stock control and maintenance. In addition, you will assist in overseeing key housekeeping procedures, including lost and found, key control, security, and emergency protocols, helping to maintain a safe, organised, and welcoming environment for both guests and staff.

What You'll Bring?

We're looking for a reliable Housekeeping Supervisor who takes pride in high standards, leads by example, and helps create a clean, comfortable, and welcoming experience for every guest. You will bring proven experience in a housekeeping supervisory role, along with a keen eye for detail and a strong commitment to maintaining high cleanliness standards. With excellent communication and organisational skills, you will be able to lead, support, and motivate your team effectively. You will have a genuine passion for delivering outstanding guest service, a good command of spoken and written English, and a solid understanding of health, safety, and hygiene regulations.

We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.