Food and Beverage Sales Manager

Accor Hotels; Cardiff; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to join their vibrant team. This role focuses on generating leads and building relationships in a luxury hospitality environment. You'll promote exclusive food and beverage offerings, collaborate with marketing teams, and ensure exceptional guest experiences. With opportunities for personal growth and a lively workplace culture, this position promises a rewarding career path. Join a diverse and passionate team that values creativity and collaboration, and enjoy fantastic employee benefits, including free stays at various locations and generous discounts worldwide.

Benefits

Free hotel stays for employees

Generous discounts at bars and restaurants

Offers from cooperation partners

Staff parties

Qualifications

• Proven experience in sales, preferably in a luxury hotel or high-end F&B environment.
• Strong knowledge of the F&B industry and luxury hospitality trends.

Responsibilities

• Generate and manage new leads through sales calls and email campaigns.
• Build relationships with clients, event planners, and travel agents.
• Coordinate with operations to ensure smooth execution of client requirements.

Skills

Sales Experience

Communication Skills

Negotiation Skills

Interpersonal Skills

Organizational Skills

Time Management

Fluency in English

Knowledge of F&B Industry

Tools

Microsoft Office Suite

CRM Software

Job description

Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE 25h TRIBE.

Job Description

How does your working day look like …

• Actively generate and manage new leads through outbound sales calls, email campaigns, and networking efforts.
• Build and maintain strong relationships with potential clients, event planners, travel agents, and other partners
• Sell and promote our F&B outlets, private dining spaces, and event services to achieve revenue goals.
• Create new collaborations and event partner events and series for our venues
• Work in collaboration with F&B marketing on promoting our venues to potential clients and partner marketing with existing clients to generate more frequent events
• Create customized proposals and presentations tailored to client needs, with a focus on high-end, luxury events and experiences.
• Coordinate with the operations team to ensure smooth execution of client requirements and expectations.
• Lead the planning of food and beverage events, ensuring alignment with client expectation
• Identify market trends and competitor activities to continuously refine sales strategies.
• Provide excellent customer service by addressing client inquiries, requests, and issues promptly and professionally.
• Prepare regular reports on sales performance, market insights, and business development opportunities.
• Annalise post event feedback and performance data to enhance future events
• Attend trade shows, networking events, and industry functions to promote the hotel’s F&B offerings and expand business opportunities.
• Responsible for achieving the Key Performance Indicators (KPIs) set by management.

Qualifications

Your personality counts more than your CV …

• Proven experience in sales, preferably in a luxury hotel or high-end F&B environment.
• Strong knowledge of the F&B industry, with a solid understanding of luxury hospitality and dining trends.
• Excellent communication, negotiation, and interpersonal skills, with the ability to engage and build rapport with clients at all levels.
• Self-motivated, goal-oriented, and results-driven with a passion for delivering exceptional guest experiences.
• Ability to work collaboratively with cross-functional teams to achieve business goals.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• Fluency in English (Arabic language is a plus).
• Strong organizational and time-management skills, with attention to detail.

Additional Information

What’s in it for you …

• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more...