Food And Beverage Manager

Motel One London-Southwark; England; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Bonus program

Staff discounts

Onboarding & training

Career development

Team events

Job summary

Motel One London-Southwark is seeking a Food and Beverage Manager to oversee daily restaurant operations, ensure seamless guest experiences, and uphold service standards.

You will lead and train staff, manage schedules and budgets, review menus, and collaborate with hotel teams to drive revenue while maintaining compliance with health and safety regulations.

This role offers an opportunity to develop a guest-centric, brand-aligned service culture across our hotel.

Qualifications

• Previous experience in a busy hotel environment is essential.

Responsibilities

• Oversee daily restaurant operations and service standards
• Lead a high-performing team with effective scheduling
• Monitor budgets, inventory, and costs to meet targets
• Ensure guest satisfaction and quick resolution of issues
• Coordinate menu updates and promotions with departments
• Review daily operationnal requirements
• Review and update the restaurant’s food and beverage menu items regularly
• Engage with guests throughout service to ensure satisfaction and immediate resolution of any concerns
• Prepare weekly staff schedules and monthly attendance reports; conduct daily briefings and regular team meetings to ensure effective communication
• Monitor and manage operational budgets, control inventory, minimize costs, and analyze financial reports to ensure targets are achieved
• Oversee the purchasing and receiving processes, ensuring accuracy and compliance with approved supplier lists and Company standards
• Generate ideas, plan promotions, and assist with implementing initiatives that drive revenue and guest engagement
• Recruit, train, develop, and lead a high-performing restaurant team focused on guest satisfaction and operational excellence
• Monitor team performance, conduct regular performance reviews, and define KPIs and career development goals
• Provide coaching and create personal development plans for team members to encourage growth and improve performance
• Support the Hotel Manager in developing and executing strategic business and marketing plans for the Hotel
• We will on occasion call for each individual in the team to perform various related tasks as needed in the spirit of providing exceptional guest service.

Job description

Food and Beverage Manager

Job Description

the Food & Beverage Manager is responsible for overseeing the daily operations of the restaurant to ensure a seamless guest experience. This role involves managing service standards, supervising staff, driving revenue through effective sales strategies, and maintaining operational efficiency. The Food & Beverage Manager ensures the highest level of guest satisfaction through quality service, staff training, and effective communication with other departments. The role includes responsibility for scheduling, inventory control, cost management, and compliance with all health and safety regulations, while fostering a positive, team-oriented environment that reflects the brand’s values and service culture.

YOUR KEY RESPONSIBILITIES:

• Adopt an appearance and attire that reflects and reinforces the company’s brand image and service standards
• Comply with the company’s code of conduct, ethics, and all internal policies and procedures
• Perform tasks as directed to support and contribute toward the achievement of business and operational goals
• Deliver the highest levels of service with attention to detail, consistently exceeding guest expectations
• Ensure all opening, mid, and closing procedures are properly completed in alignment with company standards
• Review daily operationnal requirements
• Review and update the restaurant’s food and beverage menu items regularly
• Engage with guests throughout service to ensure satisfaction and immediate resolution of any concerns
• Prepare weekly staff schedules and monthly attendance reports; conduct daily briefings and regular team meetings to ensure effective communication
• Monitor and manage operational budgets, control inventory, minimize costs, and analyze financial reports to ensure targets are achieved
• Oversee the purchasing and receiving processes, ensuring accuracy and compliance with approved supplier lists and Company standards
• Generate ideas, plan promotions, and assist with implementing initiatives that drive revenue and guest engagement
• Recruit, train, develop, and lead a high-performing restaurant team focused on guest satisfaction and operational excellence
• Monitor team performance, conduct regular performance reviews, and define KPIs and career development goals
• Provide coaching and create personal development plans for team members to encourage growth and improve performance
• Support the Hotel Manager in developing and executing strategic business and marketing plans for the Hotel
• We will on occasion call for each individual in the team to perform various related tasks as needed in the spirit of providing exceptional guest service.

ADDITIONAL RESPONSIBILITIES:

• Communicate effectively, both verbally and in writing, to provide clear direction to the team
• Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
• Remain calm and alert, especially during emergency situations.
• Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.

Benefits:

• Bonus program: The better the guests rate their stay, the higher the bonus!
• Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
• Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
• Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
• Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.

Qualifications

Previous experience in a busy hotel environment is a must