Food and Beverage Assistant

Lighthouse Hotel Management; Luton; Presencial; GBP 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Online GP 24/7

Training and development programs

Staff discounts on hotel stays and din

Uniform and meals provided

Death in Service benefit

Inclusive work environment

Descripción de la vacante

Lighthouse Hotel Management is seeking a Food and Beverage Supervisor for the Courtyard by Marriott – Luton Airport. You will lead the F&B team across bar, restaurant and meeting spaces, ensuring outstanding guest service and adherence to safety and hygiene standards.

You will collaborate with kitchen, reception and reservations, support training, and drive a positive, 24/7 operation with a focus on exceptional guest experiences. Experience in hospitality is advantageous but not required.

Formación

• Leadership experience in hospitality preferred but not required.
• Ability to multitask in a fast-paced hotel environment.
• Strong communication and guest-service skills in English.

Responsabilidades

• Lead and inspire the F&B team across bar, restaurant and meeting spaces.
• Supervise daily restaurant operations, ensuring safety, hygiene and service standards.
• Collaborate with kitchen, reception and reservations for seamless guest experiences.
• Ensure compliance with food safety, hygiene and allergen regulations.

Conocimientos

Leadership

Team management

Customer service

Communication

English proficiency

Descripción del empleo

We have a fantastic new vacancy for a full time Food and Beverage Supervisor in the Courtyard by Marriott - Luton Airport.

Job Description

As the Food and BeverageSupervisor, you will play a pivotal role in supporting the F&B team in delivering the highest quality of service and providing an exceptional experience for our guests.

Responsibilities

• Guest Engagement: You will lead a team of enthusiastic and approachable individuals, inspiring them to provide outstanding service with a smile. No query or problem too big or small, your team will take pride in making every guests experience exceptional throughout the bar, restaurant and meeting areas.
• Supervision and Training: You will oversee the daily operations of the restaurant and adjacent areas, guiding and mentoring the F&B team to deliver extraordinary service. Sharing your knowledge and expertise, you'll provide ongoing training to ensure our team is equipped with the Health, Safety, Hygiene skills needed to create magical experiences for our guests.
• Collaboration: You'll collaborate closely with various inhouse teams, including kitchen, reception, and reservations, to ensure seamless guest experiences. Your excellent teamwork skills will foster a harmonious work environment, where everyone works together to create an exceptional stay for our guests.
• Compliance: In line with legislation and the hotels policies and procedures, you will understand, implement and deliver the highest standards of legal compliance to your team with regards to food safety, food hygiene and food allergens. Limiting possible cross contamination and risk to our staff and guests catering to all cuisine needs and wants.

Requirements

• Previous experience in a leadership role within the hospitality industry would be advantageous but is not essential.
• Have a postive"can do" attitude and show a desire toguide this thorughout the team
• A passion for delivering exceptional guest service with a friendly and approachable demeanour.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.
• Excellent communication skills in English, both verbal and written. Additional language proficiency is a bonus.

What's in it for you

• Competitive salary and opportunities for career growth within Lighthouse Hotel managementfamily.
• Enhanced benefits for all employees – including 24/7 access to an online GP
• Extensive training and development programs to enhance your skills and knowledge.
• Employee / Friend & Family discounts on hotel stays and dining.
• Vibrant and inclusive work environment with a diverse team.
• Employee recognition programs to celebrate your achievements.
• Uniform and Meals provided on duty
• Death in Service benefit for contracted employees
• And many more great benefits!

Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime.

The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.