Food and Beverage Assistant

Taymouth Castle; Aberfeldy; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounts on accommodation and meals

Free on-site parking

Uniform provided

Paid breaks

Leisure facility access

Job summary

Moness Resort in Aberfeldy seeks a Food and Beverage Assistant to work across our restaurants, bars, and banquet catering. You will collaborate with a close-knit team to deliver warm, professional service to guests, including those staying in cottages and enjoying a Scottish breakfast.

You will upsell, knowledgeably guide wine pairings, maintain dining areas, process payments, and support junior staff while ensuring high standards and guest satisfaction.

Qualifications

• Experience in fast-paced hospitality or resort environments is preferred.
• Excellent people skills and the ability to work well in a team.
• Strong communication and guest relations abilities.

Responsibilities

• Provide warm, friendly, professional service across restaurants and bars.
• Prepare dining areas, ensure cleanliness and presentation, and assist with events.
• Serve food and drinks, upsell items, and know daily specials and wine pairings.
• Present bills, process payments accurately, and handle transactions.
• Maintain guest satisfaction and support junior team members when needed.

Skills

Guest service

Upselling

Teamwork

Communication

Wine knowledge

Job description

Role Summary

As Food and Beverage Assistant you will work across our restaurants and bars. As well as our banquets and event catering served in our recently refurbished marquee. You play a key role in delivering the excellent levels of service associated throughout the range of dining experiences at Moness Resort.

As part of a close-nit team you GUIDE THE WAY collaborate with team members to ensure that each guest dining experience whether visiting for a meal or staying overnight in one of our beautiful cottages and enjoying a hearty Scottish Breakfast. Our team will be on hand to look after them with all their food and beverage needs.

Role Responsibilities

You provide a warm, friendly, professional, and efficient service and have a natural ability to work well within a team and can stay composed under pressure DELIVER RESULTS ensuring our ambitious standards are maintained.

Collaborate with other team members, you prepare for guest arrivals, cleaning and preparing the dining areas, ensuring they look their best. Tables are set and ready for dining. The bar area is clear; glasses clean and fridges stocked. Develop a comprehensive knowledge and understanding of the menu and any daily specials.

Serving food and drinks to guests, upselling additional food and drink items where appropriate. Be knowledgeable about wine pairings, cocktail options, special promotions, and local produce. Ensure that guests are satisfied throughout their dining experience and deal with any additional needs.

Prepare, present bills to guests and process payments accurately. Manage transactions using the restaurant’s payment systems and ensure that all payment handling procedures are followed.

Maintain a friendly approach with guests whilst respecting their privacy during their stay. Respond to any guest requests and feedback efficiently. Ensure the security of guest accommodation and their belongings during the execution of your duties.

Approach all that we do with SIMPLICITY providing guests with any requested items quickly and efficiently. Provide guidance, support, and motivation to junior team members. Encourage a positive and efficient work environment while ensuring teamwork and consistent high standards. Ensure guests are satisfied throughout their stay, attending to any additional needs.

Role Competencies

Previous experience within a fast paced or resort environment, or in a hotel or Restaurant, together with good people skills. Where teamwork and collaboration have been the key would be ideal. BE YOURSELF driving genuine, honest interactions, creating a culture of warmth and inclusivity.

Working independently and as part of a team comes naturally to you. Ability to work under pressure to juggle competing priorities with minimum supervision. You are calm, confident, and discreet, taking huge pride in your presentation. Exemplary time management with a vision for quality and excellence.

About Moness

Moness Resortis in the small market town of Aberfeldy. Set in thirty-five acres of ground and situated amidst stunning Highland scenery, the resort offers a range of accommodations, including well equipped family friendly self-catering cottages and hotel rooms. Within the main house there are restaurants and bars and an outdoor terrace. Leisure facilities, swimming pool, sauna, steam room, hot tub, and a gym.

A Spa offering treatments from manicures to full body massages using ISHGA products.

A popular destination for weddings and gatherings, all held within our recently renovated marquee, adjacent to the main building and where we tailor special occasion or celebration banquet dining. We offer our guests a relaxing retreat to unwind amongst breathtaking surroundings while enjoying a wide range of amenities and activities.

This role does not qualify for sponsorship under the Skilled Worker visa requirements and eligibility criteria. Only applicants with the right to work in mainland UK can be considered. We cannot consider applicants who require sponsorship.

What we Offer

Competitive Salary Accredited Living Wage Employer.

We are a close-knit friendly and professional team that support each other, celebrate shared success in a fast-paced hospitality setting.

We believe in developing talent; career progression with opportunities to learn, grow and progress.

We understand the importance of well-being and encourage our team to keep fit and healthy through free access to our leisure facilities.

We offer our team discounts on accommodation and within our restaurants throughout the resort.

We offer free on-site parking.

Paid breaks.

Uniform provided.