Housekeeping Assistant - Evenings

Taymouth Castle; Aberfeldy; Sur place; GBP 18 000 - 21 000; Plein temps

Avantages offerts par ce poste

Free on-site parking

Uniform provided

Paid breaks

Employee discounts on accommodation

Discounts on resort restaurants

Leisure facilities access

Résumé du poste

Moness Resort is seeking a Housekeeping Assistant to maintain cleanliness across our hotel rooms, cottages, and guest areas. You will work closely with colleagues to exceed guest expectations and ensure a welcoming environment throughout the resort.

The role emphasizes teamwork, discretion, and excellent time management, with full training provided. We offer a supportive, friendly team culture and opportunities to grow within the resort.

Qualifications

• Previous experience is not essential; full training will be provided.
• Experience in a hotel or restaurant would be an advantage; teamwork and collaboration are key.
• Be yourself by driving genuine, honest interactions, creating warmth and inclusivity.
• Ability to work independently and as part of a team.
• Exemplary time management and a commitment to quality and excellence.

Responsabilités

• Provide warm, friendly, professional service and work well within a team; stay composed under pressure to maintain high standards.
• Deliver immaculate cleanliness across hotel rooms, self-catering cottages and guest areas; manage linen and guest supplies.
• Collaborate with other departments to ensure seamless guest stays; assist with onsite laundry and cleaning duties.
• Maintain guest privacy and respond to requests promptly; ensure rooms and facilities remain secure and inviting.
• Support junior team members and promote a positive, efficient work environment while upholding high standards.

Connaissances

Teamwork

Attention to detail

Customer service

Time management

Discretion

Description du poste

Role Summary

The role of Housekeeping Assistant is crucial in maintaining the high standards across our resort, from our cottages and hotel bedrooms to our front-of-house guest areas and back-of-house staff facilities. Our Housekeeping team plays a vital role in ensuring the ambitious standards of cleanliness we all enjoy, are achieved every day.

As part of our close-knit team, you’ll GUIDE THE WAY by working collaboratively with your colleagues to deliver exceptional experiences for every guest. You’ll take pride in exceeding guest expectations, whether they’re staying overnight in one of our hotel rooms or enjoying a few days in one of our self-catering lodges.

If you’re passionate about creating a clean, welcoming environment and enjoy being part of a friendly team, we’d love to hear from you!

Role Responsibilities

You provide a warm, friendly, professional, and efficient service and have a natural ability to work well within a team and can stay composed under pressure ensuring our ambitious standards are maintained.

With fantastic attention to detail, the housekeeping team DELIVER RESULTS and ensure each area of the resort is kept immaculately clean and well-presented from our hotel rooms and self-catering cottages to the guest areas in our front of house, reception, all kept fresh, clean, and tidy. Change linen and ensure all used linen is presented to the linen porter to transport to the laundry; replenish linen and guest supplies.

Consult with other departments to ensure a seamless stay for our guests. When required assist with duties in our onsite laundry and support with cleaning duties in each area of the resort. Undertake deep cleans as directed by the Housekeeping Manager.

Maintain a friendly approach with guests whilst respecting their privacy during their stay. Respond to any guest requests and feedback efficiently. Ensure the security of guest accommodation and their belongings during the execution of your duties.

Approach all that we do with SIMPLICITY providing guests with any requested items quickly and efficiently. Provide guidance, support and motivation to assist junior team members. Encourage a positive and efficient work environment while ensuring teamwork and consistent high standards. Ensure guests are satisfied throughout their stay, attending to any additional needs.

Role Competencies

Previous experience is not essential as full training will be provided. Previous experience in a hotel or Restaurant, together with good people skills would be an advantage; where teamwork and collaboration have been the key would be ideal. BE YOURSELF driving genuine, honest interactions, creating a culture of warmth and inclusivity.

Working independently and as part of a team comes naturally to you. Ability to work under pressure to juggle competing priorities with minimum supervision. You are calm, confident, and discreet, taking huge pride in your presentation. Exemplary time management with a vision for quality and excellence.

About Moness

Moness Resortis in the small market town of Aberfeldy. Set in thirty-five acres of ground and situated amidst stunning Highland scenery, the resort offers a range of accommodations, including well equipped family friendly self-catering cottages and hotel rooms. Within the main house there are restaurants and bars and an outdoor terrace. Leisure facilities, swimming pool, sauna, steam room, hot tub and a gym.

A Spa offering treatments from manicures to full body massages using ISHGA products.

A popular destination for weddings and gatherings, all held within our recently renovated marquee, adjacent to the main building and where we tailor special occasion or celebration banquet dining. We offer our guests a relaxing retreat to unwind amongst breathtaking surroundings while enjoying a wide range of amenities and activities.

This role does not qualify for sponsorship under the Skilled Worker visa requirements and eligibility criteria. Only applicants with the right to work in mainland UK can be considered. We cannot consider applicants who require sponsorship.

What we Offer

£13.45 per hour plus excellent benefits.

Competitive Salary Accredited Living Wage Employer.

We are a close-knit friendly and professional team that support each other, celebrate shared success in a fast-paced hospitality setting.

We believe in developing talent; career progression with opportunities to learn, grow and progress.

We understand the importance of well-being and encourage our team to keep fit and healthy through free access to our leisure facilities.

We offer our team discounts on accommodation and within our restaurants throughout the resort.

We offer free on-site parking.

Paid breaks.

Uniform provided.