Food & Beverage Assistant

The Monogram Collective; Inverurie; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

29 days holiday

Training and development from day one

Employee events and celebrations

Inhouse company interactive employee-?

Entry to our gym and pools

Healthy meals while working

Employee Assistance Programme

Pension contributions

Discounts in restaurants

Job summary

Meldrum House Hotel in Inverurie, Scotland seeks a Food & Beverage Assistant to deliver high-level service across our restaurant, dining domes and event spaces. You will greet guests, take orders, serve food and drink, and ensure smooth payments while maintaining a warm, welcoming atmosphere.

Join a team that values exceptional hospitality, training from day one, and a generous benefits package including holiday allowance, employee discounts, gym access, and wellbeing programs.

Qualifications

• Passion for food and drink with excellent attention to detail.
• Ability to greet guests warmly and provide a welcoming environment.
• Experience in hospitality or food service preferred.
• Willingness to learn and develop skills.

Responsibilities

• Receive guests, take orders, and serve food and drink.
• Ensure correct payment processing.
• Greet guests with a warm welcome.
• Create a friendly environment to promote guest loyalty.
• Gain knowledge of menu offerings and standards.

Skills

Customer service

Hospitality

Multi-tasking

Attention to detail

Job description

Why join Meldrum House Hotel?

Due to our ongoing popularity and commitment to excellence and innovation, we’re looking to increase our team with the addition of a Food & Beverage Assistant within our restaurant and trailblazing outdoor dining domes.We welcome the opportunity to showcase the very best of Scottish food, drink, scenery, and warm hospitality to our guests.

Our unique features include our award-winning, locally sourced cuisine, our 800-year-old Cave Bar with an impressive collection of over 120 whiskies, contemporary luxury dining domes and an exceptional golf course, ranked among Scotland’s top 100.

With 51 luxurious bedrooms and a number of diverse event spaces, including a ballroom with breathtaking views and the outdoor Titan Sky Bar dome, allows us to cater for various celebratory occasions by delivering excellence and a memorable experience.

You’ll meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Healthy meals to enjoy while you're working.
• Access to an external Employee Assistance Programme
• Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• Referral bonus when your friends or family join the team.
• Contributions to a pension plan.

Following your first successful 3 months, you’ll also receive ...

• Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family.
• Involvement in our employee recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance cover

The role

As a Food & Beverage Assistant,you’ll be responsible for delivering a high level of service to all our guests. This is a vital role in the function of the hotel and ultimately the service provided to our guests enhances their stay. With a smile and your infectious personality, you will enjoy chatting to our guests, offering help and assistance to enquiries.

Joining the dedicated Food and Beverage department, you will:

• Be involved in a varied role, working across the restaurant, dining domes and smaller private event rooms.
• Receive guests, take orders, serve food and drink to guests and ensure correct payment is processed.
• Greet our guests when they arrive with a friendly hello and your warm welcome.
• Create great customer service and a friendly, welcoming environment to promote guest loyalty.
• Gain knowledge of our menu offerings and food and alcohol standards.

About you

As a Food & Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You’ll have a real passion for food and drink, and excellent attention to detail to provide amazing service. You’ll also:

• Demonstrate the delivery of excellent standards
• Have a customer service attitude
• Can multi-task and organise a variable workload
• Hold a genuine desire to provide a warm welcome to our guests

We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career.So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. Meldrum House is part of the Apex Hotels Group, an innovative, thriving business and we want you to be part of our exciting journey.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.