Banqueting & Events Food and Beverage Assistant

Crieff Hydro Hotel and Resort; Crieff; On-site; GBP 21,000 - 26,000; Part time

Benefits offered by this job

Live-in accommodation

Tips share

Discounts on food and retail

Discounted staff stays

Refer a Friend bonus

Guest mention rewards

Wellbeing support

Team events and annual party

Career progression

Job summary

Crieff Hydro Hotel in Perthshire is seeking a friendly hospitality professional to join our food and beverage team. You’ll help deliver the many events and weddings we host, providing exceptional service to guests in a fast-paced setting and supporting the team across busy periods.

The role is permanent, 32 hours per week with extra hours as events require, typically 16:00–03:00. Live-in accommodation may be available; benefits include tips, staff discounts, career progression and wellbeing

Qualifications

• Exceptional customer service is at the heart of our business.
• Hospitality enthusiasm and a genuine smile help you get it right for the customer.
• Previous hospitality or customer service experience is good, but the right attitude counts most.

Responsibilities

• Look after guests in Banqueting and Events and help deliver weddings and events year-round.
• Work in a fast-paced, guest-focused environment with late shifts as events require.
• Support the team during events, ensuring high standards of service.

Skills

Customer service

Hospitality

Positive attitude

Job description

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.

We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

Crieff Hydro Hotel

In the heart of Scotland, we’re set in a 900 acre estate in stunning Perthshire. A home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, 6 restaurants and over 60 onsite activities – including a spa, leisure center, horse-riding center and our famously exciting Action Glen. There really is something for everyone!

About The Role

Working as part of our food and beverage team offers you a friendly, fast paced and challenging experience. Looking after our guests in Banqueting and Events, you'll be responsible for helping deliver the many exciting events and weddings that we host all year round at Crieff Hydro.

It’s a great chance to get all the benefits of working with a large independent company, where you make the difference and you’ll learn and develop with some truly motivated and enthusiastic people.

As many of our events go on late in the evening, this role will entail a variation of hours from early mornings and late evenings.

This position is a permanent role contracted to 32 hours per week, with additional hours available depending on business needs. Shift patterns will vary depending on the events calendar, but will generally be between 16:00-03:00.

What We Need From You

Exceptional customer service is at the heart of our business, so your friendly, welcoming personality is a given.

Your enthusiasm and passion for hospitality, along with your genuine smile and desire to get it right for the customer, will impress us.

It’s great if you’ve got previous hospitality or customer service experience, but your attitude is what will really count.

What You’ll Get From Us

• Up to £12.71 per hour plus a share of tips, estimated £3,000 per annum for full time team members.
• Live-in Accommodation – On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
• Exclusive Discounts – Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
• Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
• Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
• Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

Careers at the Crieff Hydro Family of Hotels

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Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.