Food & Beverage Assistant

Monogram Collective; Pitlochry; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

29 days holiday

Training and development from day one

Employee events and celebrations

Healthy meals while working

Access to Employee Assistance Programme

Financial Wellbeing App

Referral bonus

Pension contributions

Discounts on spa treatments

Discounted room rates

Job summary

A hotel in the Scottish Highlands is seeking a passionate Food & Beverage Assistant to join their team. You will support the restaurant operations, ensure excellent guest experiences, and develop your skills through training. Ideal candidates will have a customer service attitude and attention to detail. Benefits include 29 days holiday, employee events, discounts, and more. This role does not meet sponsorship requirements under the Skilled Worker visa route.

Qualifications

• Passion for delivering excellent customer experiences.
• Willingness to learn and adapt to a busy environment.
• Experience in bar and restaurant settings is beneficial.

Responsibilities

• Support colleagues across bar & restaurant for smooth operations.
• Create a friendly environment that exceeds guest expectations.
• Learn and understand the menu offerings and service standards.

Skills

Customer service attitude

Attention to detail

Ability to multi-task and prioritise

Use of initiative

Job description

Why Join Pine Trees Hotel?

Experience a warm welcome in the Scottish Highlands. Join us at Pine Trees Hotel as our new Food & Beverage Assistant and embrace the very best of Scottish culture. Nestled in the heart of Pitlochry, we invite everyone who joins our team to help us create a traditional Coorie lifestyle that reflects the natural beauty and serenity of our surroundings. At Pine Trees, we want our team and our guests to step away from the hustle and bustle and take in the breath‑taking scenery within our 10‑acre woodland estate.

You will work with a fantastic team with a strong focus on delivering exceptional guest experiences. We will help you to develop your skills and passions whilst offering boundless warmth and hospitality. Bringing your own ideas and creativity, to the Food & Beverage Assistant role, you will assist us to guide the guest experience beyond the expectation.

Benefits:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Healthy meals to enjoy while you're working.
• Access to an external Employee Assistance Programme
• Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.
• Contributions to a pension plan

Following your first successful 3 months, you’ll also receive …

• Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family.
• Involvement in our employee recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance cover

Your Role:

You will bring a passion and attention to detail that will make you an exceptional Food & Beverage Assistant that our guests will love to interact with. Your passion will ignite the experiences for our guests.

Joining the restaurant team, you will:

• Excel within a busy, varied role, working across bar & restaurant, supporting your colleagues from kitchen to front of house.
• Create great customer service and a friendly, warm environment to excel guest’s expectations.
• Develop your knowledge of our menu offerings and our food and alcohol standards.
• Receive 'on the job' and distinct Food and beverage training.

We will support you by giving you the platform to develop, learn & shine!

We ask of you:

• Deliver excellent standards.
• Use initiative.
• Have a customer service attitude.
• Ability to multi-task and prioritise.
• Provide excellent attention to detail.
• Hold a genuine desire to provide an exceptional guest experience.

We look forward to receiving your application for this role and welcoming you into our warm and friendly team and our haven within the Scottish Highlands.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.