Food and Beverage Assistant

SmartRecruiters, Inc.; United Kingdom; Remote; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Live-in accommodation

Meals provided

Job summary

The Torridon, a family-owned, five-star boutique resort in the Scottish Highlands, is seeking a Food & Beverage Assistant. You will deliver friendly, attentive service across restaurants, bars, lounges, room service and events to ensure every guest feels welcomed and special.

No formal qualifications are essential as full training is provided; a positive attitude and a keen interest in luxury hospitality are valued. Live-in accommodation may be available with meals provided.

Qualifications

• You are friendly, reliable and enjoy working with people.
• You have a positive attitude and a willingness to learn.
• You take pride in high standards, presentation and guest care.
• You stay calm and helpful during busy service periods.

Responsibilities

• Welcome guests warmly and provide professional food and beverage service across venues.
• Set up, maintain and clean service areas to five-star standards.
• Deliver food and drinks with accuracy and care.
• Learn menus, wines, allergens and daily specials to speak confidently with guests.
• Work with teams across Food & Beverage, Kitchen, Front of House and Housekeeping to support smooth service.
• Restock and complete service checks during quieter periods.
• Respond to guest questions and feedback professionally and escalate when needed.

Skills

Friendly

Reliable

Guest service

Attention to detail

Job description

• Department: Executive Management & Support Functions
• Compensation: up to GBP 34,241 - yearly

Company Description

The Torridon is afamily‑owned, five‑star boutique resortset amidst58 acres of magnificent parklandon the shores ofLoch Torridonin the Scottish Highlands. Surrounded byrugged mountains, dramatic scenery, and shimmering lochs, it offers one of Scotland’s most spectacular and secluded escapes.

Job Description

About the Role

We are looking for a warm, enthusiastic and reliable Food & Beverage Assistant to join our team. This is a fantastic opportunity for someone who enjoys working with people, takes pride in high standards and wants to develop their skills in luxury hospitality.

You will help deliver friendly, attentive service across our restaurants, bars, lounges, room service and events, ensuring every guest feels welcomed, cared for and special.

What You’ll Be Doing

• Welcome guests warmly and provide professional food and beverage service at breakfast, lunch, afternoon tea, dinner, bar service, room service and events.
• Set up, clear down and maintain service areas to five-star standards of cleanliness, presentation and organisation.
• Deliver food and drinks with confidence, accuracy and attention to detail.
• Learn about our menus, wines, drinks, allergens, dietary requirements and daily specials so you can speak confidently with guests.
• Work closely with colleagues across Food & Beverage, Kitchen, Front of House, Housekeeping and Maintenance to support smooth service.
• Restock, polish, clean and complete service checks during quieter periods.
• Respond professionally to guest questions, requests and feedback, escalating when needed.
• Follow health, safety, hygiene, food safety, allergen and licensing procedures at all times.

Qualifications

• You are friendly, reliable and enjoy working with people.
• You have a positive attitude and a genuine willingness to learn.
• You take pride in high standards, attention to detail and personal presentation.
• You stay calm, organised and helpful during busy service periods.
• You are interested in food, drink, guest service and luxury hospitality.
• Previous hospitality, restaurant, bar or customer service experience is desirable, but not essential.
• You are able to work flexibly, including evenings, weekends and bank holidays as required.

Additional Information

Training and Development

No formal qualifications are essential, as full training will be provided. You will be supported to build your confidence in service standards, food safety, allergen awareness, licensing, product knowledge and guest care.

Why Join Us?

• Be part of a supportive team in a five-star hospitality environment.
• Develop your skills through on-the-job training and personal development opportunities.
• Work in one of Scotland’s most beautiful and inspiring locations.
• Live-in accommodation may be available, with meals provided in line with company arrangements.
• Enjoy opportunities to learn, grow and build a career in hospitality.

Our Values

At The Torridon, our purpose is to create incredible memories for people in a place like no other. We are looking for team members who bring our values to life every day: Daring, Driven, Passion and Integrity.