FOH Team Member

The Temple; Nursling; Presencial; GBP 18.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount

Descripción de la vacante

The Temple in the United Kingdom is seeking a friendly Front of House team member to ensure a warm, efficient guest experience. You will greet customers, take orders, process payments, and collaborate with staff to maintain smooth service.

The role offers flexible hours (16–40 per week), a focus on excellent customer service, and an employee discount. Part-time and full-time options may apply, with a weekend-first schedule and potential for progression within an independent venue.

Formación

• Previous experience in a customer service role is preferred.
• Knowledge of hospitality industry is a plus.
• Familiarity with bar tending is beneficial.
• Understanding of food safety regulations is desirable.

Responsabilidades

• Greet customers and offer a hospitable experience for the entirety of their stay.
• Process customer transactions accurately and efficiently using the point-of-sale system.
• Take food and drink orders confidently.
• Handle customer complaints or concerns in a professional and courteous manner.
• Collaborate with other team members to ensure smooth service.

Conocimientos

Excellent communication

Interpersonal skills

Attention to detail

Multitasking

Customer-centric

Problem-solving

Herramientas

Point-of-sale system

Descripción del empleo

Job Overview:

We are seeking a friendly and customer-oriented Front of House member to join our team. As a Front of House member, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers. This position requires strong communication skills, great customer service, and the ability to work in a fast-paced environment as part of a team.

Responsibilities:

• Greet customers and offer a hospitable experience for the entirety of their stay.
• Process customer transactions accurately and efficiently using the point-of-sale system.
• Take food and drink orders confidently.
• Handle customer complaints or concerns in a professional and courteous manner.
• Collaborate with other team members to ensure smooth service.

Experience:

• Previous experience in a customer service role is preferred
• Knowledge of hospitality industry is a plus
• Familiarity with bar tending is beneficial
• Understanding of food safety regulations is desirable

Skills:

• Excellent communication and interpersonal skills
• Strong attention to detail
• Ability to multitask and work efficiently in a fast-paced environment
• Friendly and approachable demeanor with a customer-centric mindset
• Problem-solving skills to address customer issues effectively

If you are looking for an opportunity to work in a friendly independent company, with potential to progress and have a passion for providing exceptional customer service, we would love to hear from you.

Job Types: Full-time, Part-time, zero-hour contract

Benefits - Employee discount

Expected hours: 16 – 40 per week

Additional pay:

• Tips

Schedule:

• Monday to Friday
• Weekend availability is a must

Compensation:

To be discussed