FOH Team Member

Harri; Bognor Regis; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Employee discount

Job summary

Harri in the United Kingdom is seeking a friendly Front of House team member to join our independent venue. You will greet customers, take food and drink orders, and handle POS transactions with accuracy while ensuring a hospitable experience for every guest.

This role values excellent communication, strong interpersonal skills, attention to detail, and the ability to multitask in a fast-paced environment. Previous customer service experience is preferred, hospitality knowledge helps, and bar

Qualifications

• Previous experience in a customer service role is preferred.
• Knowledge of hospitality industry is a plus.
• Familiarity with bar tending is beneficial.
• Understanding of food safety regulations is desirable.

Responsibilities

• Greet customers and offer a hospitable experience for the entirety of their stay.
• Process customer transactions accurately and efficiently using the point-of-sale system.
• Take food and drink orders confidently.
• Handle customer complaints or concerns in a professional and courteous manner.
• Collaborate with other team members to ensure smooth service.

Skills

Excellent communication

Attention to detail

Multitasking

Customer-centric

Problem solving

Job description

Job Overview:
We are seeking a friendly and customer-oriented Front of House member to join our team. As a Front of House member, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers. This position requires strong communication skills, great customer service, and the ability to work in a fast-paced environment as part of a team.

If you are looking for an opportunity to work in a friendly independent company, with potential to progress and have a passion for providing exceptional customer service, we would love to hear from you.

Responsibilities

• Greet customers and offer a hospitable experience for the entirety of their stay.


• Process customer transactions accurately and efficiently using the point-of-sale system.


• Take food and drink orders confidently.


• Handle customer complaints or concerns in a professional and courteous manner.


• Collaborate with other team members to ensure smooth service.

Experience

• Previous experience in a customer service role is preferred


• Knowledge of hospitality industry is a plus


• Familiarity with bar tending is beneficial


• Understanding of food safety regulations is desirable

Skills

• Excellent communication and interpersonal skills


• Strong attention to detail


• Ability to multitask and work efficiently in a fast-paced environment


• Friendly and approachable demeanor with a customer-centric mindset


• Problem-solving skills to address customer issues effectively

Job Types: Full-time, Part-time, zero-hour contract

Benefits - Employee discount

Expected hours: 10 – 35 per week

• Tips

• Monday to Friday


• Weekend availability is a must

Compensation: To be discussed