F & B Assistant - Live In Available

Sarova Hotels; Gerrards Cross; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Wagestream

Birthday leave

EAP 24/7

Saroving Rewards

Employee events

Accommodation rates

Training & development

Live‑in housing

Job summary

The Bull Hotel in Gerrards Cross, Buckinghamshire, is hiring a Food & Beverage Assistant to join our busy team in the Restaurant, Bar and Meeting & Events spaces. You will provide round‑the‑clock service to guests, delivering a warm, friendly experience and developing product knowledge to enhance guest enjoyment.

We value a proactive, well‑presented individual with strong communication skills who can work on a seven‑day rota and contribute to a welcoming atmosphere and high team morale.

Qualifications

• Experience serving food and drink in a customer-facing role.
• Commitment to excellent customer service with strong communication.
• Willingness to work across seven days on a rota, mornings/evenings.
• Friendly, proactive approach with a positive outlook.

Responsibilities

• Provide a welcoming atmosphere for guests and acknowledge them by name.
• Learn our food, drink, and services to upsell where appropriate.
• Deliver high service levels with passion and product knowledge.
• Maintain hygiene standards and keep work areas tidy and functional.
• Collaborate with team to ensure smooth service and morale.
• Attend training and complete e-learning to develop skills.

Skills

Customer service

Communication skills

Proactive attitude

Flexible schedule

Hospitality passion

Job description

A peaceful four star hotel in Gerrards Cross in Buckinghamshire, the Bull Hotel offers 147 comfortable bedrooms, a restaurant and bar, and flexible event suites for all types of functions. Opened in 1688 as a coaching inn, the picturesque hotel combines warm British hospitality with modern comforts. Located in the countryside. The Bull is easily accessible by train or car.

We are looking for a positive and friendly individual to join our busy Food & Beverage Team, to work in our Restaurants, Bars and Meeting & Events spaces.

Our Food & Beverage Team is at the heart of our business, providing excellent levels of service and a good knowledge of food and drinks to our guests in our Restaurant, Bars and Meeting and Events spaces and as a Food and Beverage Assistant you will be providing round the clock service to satisfy our guest's appetites. Being in a customer-facing role means you must be a confident and well-presented individual with a warm way with people. We believe that it is the people we employ that makes the difference to the experience of our guests, and that is why we are looking for someone who is ready to go the above and beyond in everything they do.

Why join the Bull's team?

At The Bull, we love what we do, and we're looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights. As part of the Bull's team, you will enjoy a range of benefits, including:

• Wagestream - flexible access to your earned wages & financial coaching App
• A paid day off for your birthday
• 24/7 Employee Assistance Programme for you and your family
• Saroving Rewards for going the extra mile & delivering exceptional guest service
• Employee appreciation events
• Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
• Opportunities for training and development & recognising your potential

Live in is available for the right candidate

As Food and Beverage Assistant you will have...

• Previous experience of serving food and drink in a customer facing role, ideally working within a quality hotel or restaurant.
• Commitment to great customer service with excellent communication skills.
• A proactive and can do' attitude.
• A positive outlook and willingness to learn, contribute and grow.
• A passion for hospitality and service with a smile.
• Flexible to work any of seven days on a rota basis, mornings and evenings and weekends as required.

What will I be doing as Food and Beverage Assistant?

• Providing a welcoming and friendly atmosphere for our guests, recognising and acknowledging them and using their name during interactions.
• Learning and building knowledge of our food, drinks and other products and services.
• Helping our customers to enjoy their experience by using your knowledge and passion of our products to deliver excellent service levels
• Being proactive in up selling all aspects of the department.
• Maintaining work areas and equipment ensuring they are kept functional and orderly at all times and meet all hygiene and health & safety regulations.
• Working well with your colleagues to ensure a smooth service and high team morale.
• Attending training & completing e-learning modules to improve your skills and aid your development