Foh Supervisor - Tynemouth

The Inn Collection Group; March; In loco; GBP 22.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

50% off food at Inns

1 stay at Inns during Jan-Feb-Mar for

1/3 off room bookings all year

50 on same day bookings

15% off bed and breakfast for loved,1

24/7 Employee Assistance Programme

Give-inn back scheme

Best Pub Employer award

Descrizione del lavoro

The Inn Collection Group is seeking a Front of House Supervisor to join our award-winning coastal Inns in the UK. You will be the first smile guests see, guiding the team to deliver warm and memorable hospitality from start to finish.

Working closely with the Assistant Manager, you will greet guests, oversee service, resolve issues, and ensure smooth operations in a fast-paced, customer-focused environment that guests love to visit.

Mansioni

• Greeting guests and overseeing service to ensure a warm, memorable experience
• Stepping in to resolve challenges and ensuring smooth operations
• Leading and supporting the team with enthusiasm and professionalism

Descrizione del lavoro

Benefits

• Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just 1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with 50 on same day bookings
• It's not just for you-your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (...that's tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Location

Sitting in a commanding position overlooking the expansive Longsands Beach, this art deco-style building has been completely renovated. Located in Tynemouth, it offers stunning views of the coastline and easy access to the seafront. The building houses a pub restaurant with 250 internal and 300 external covers, a fish and chip takeaway, and an ice cream and coffee parlour, adding to the vibrant coastal experience.

Front of House Supervisor Role

As a Front of House Supervisor, you are not just the first smile that welcomes guests but a vital part of ensuring their experience is warm and memorable from start to finish. Working closely with the Assistant Manager, you help guide and support the team, creating a positive and lively atmosphere for guests and staff alike.

From greeting guests and overseeing service to stepping in to resolve challenges and ensuring smooth operations, no two days are the same. Your enthusiasm, professionalism, and leadership make our Inn a place guests love to visit and where our team thrives.

If you thrive in a fast-paced environment have a passion for customer service are committed to delivering exceptional experiences we think you'll fit right inn...

Company Values

The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together. All with the goal of making people happy through heartfelt hospitality.