Housekeeping Supervisor - Tynemouth

The Inn Collection Group; March; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Extra paid holiday on birthday

Lead-Inn development program

Paid breaks

50% off food at Inns

Stay at inns January-March for £1

1/3 off room bookings all year

50% off same-day bookings

15% off bed and breakfast for loved-1s

Employee Assistance Programme (24/7)

Give-inn back scheme

Best Pub Employer award

Job summary

The Inn Collection Group is seeking a Housekeeping Supervisor at one of its coastal pubs. You will deputise in the Head Housekeeper, lead the team, and ensure rooms and public areas meet our high standards while keeping calm under pressure.

You’ll manage linen stocks, report maintenance issues, train colleagues, and provide updates to the General Manager to ensure seamless guest experiences. If you have strong communication, a passion for cleanliness, and thrive in a supportive team, you’ll fit

Qualifications

• Experience in housekeeping supervision or hospitality management preferred.
• Strong communication and organisational skills required.
• Ability to lead a team and maintain high cleanliness standards.

Responsibilities

• Deputise for Head Housekeeper and lead the housekeeping team.
• Clean and maintain guest rooms and public areas to high standards.
• Train team members and manage stock of linen and supplies.
• Report maintenance issues and liaise with General Manager.

Skills

Communication skills

Attention to detail

Calm under pressure

Team leadership

Job description

As Housekeeping Supervisor, you'll be at the heart of the team, deputising in the absence of the Head Housekeeper while maintaining a friendly, detail-oriented approach. You'll take pride in your work, remain calm under pressure, exceed guest expectations by responding effectively to requests.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, promptly reporting maintenance issues, and following safety guidelines. You'll work closely with the team to create memorable visits, manage stocks of linen, towels, and room supplies, and train new and existing team members. Providing updates to the General Manager will be part of your role, ensuring seamless operations and exceptional guest experiences.

If you have strong communication skills, a passion for cleanliness, and thrive in a supportive team environment then we think you'll fit right inn...

What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together. All with the goal of making people happy through heartfelt hospitality.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just 1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with 50 on same day bookings
• It's not just for you-your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (...that's tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Sitting in a commanding position overlooking the expansive Longsands Beach, this art deco-style building has been completely renovated. Located in Tynemouth, it offers stunning views of the coastline and easy access to the seafront. The building houses a pub restaurant with 250 internal and 300 external covers, a fish and chip takeaway, and an ice cream and coffee parlour, adding to the vibrant coastal experience.