FOH Manager: Drive Service Excellence & Team Growth

wagamama; Coventry; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Annual bonus up to £1,000

Biweekly pay and tips share

50% off for friends and family

Free meals on shift

Earned wage access (wagestream)

Parental leave pay 26 weeks full pay /

30% off at TRG brands

Pension and holiday benefits

Training and long service awards

Job summary

wagamama is hiring a Front of House Manager (full time) to lead a lively restaurant team with energy and service excellence. You will orchestrate seamless guest experiences, coach staff, and resolve issues on the fly while driving a culture of continuous improvement.

As part of the management team, you will plan shifts, manage labour, and monitor performance to ensure high standards and memorable guest moments. Competitive benefits apply.

Qualifications

• Experience leading a front-of-house team in a restaurant.
• Ability to plan shifts and manage labour and rotas.
• Strong leadership and coaching skills.
• Kaizen mindset for continuous improvements.

Responsibilities

• Lead a vibrant, high-performing restaurant with the management team.
• Support and develop the team, ensuring high standards.
• Jump into service to resolve issues quickly and keep energy high.
• Drive operational improvements and celebrate success.

Skills

Team leadership

People development

Shift planning

Financial awareness

Job description

wagamama is hiring a Front of House Manager (full time) to lead a lively restaurant team with energy and service excellence. You will orchestrate seamless guest experiences, coach staff, and resolve issues on the fly while driving a culture of continuous improvement.

As part of the management team, you will plan shifts, manage labour, and monitor performance to ensure high standards and memorable guest moments. Competitive benefits apply.