Front of House Manager — Lead, Mentor & Elevate Service

wagamama; South Normanton; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Biweekly pay

Tips share

Friend & family discounts 50%

Free meals on shift

Wagestream access to earned pay

Parental leave 26 weeks full pay / 13·

Discounts at TRG brands

Pension scheme

Job summary

wagamama is seeking a junior front of house manager to join as a full-time team member. You’ll be in the thick of the action, ensuring smooth service, supporting your team, and stepping up when it gets busy.

You’ll work with the management team to run a vibrant restaurant, mentor your staff, and continuously look for improvements to guest experience. This role is ideal for someone who loves service and leadership.

Qualifications

• Lead a vibrant and high-performing restaurant with the management team.
• Mentor and develop your crew to deliver exceptional service.
• Plan shifts to ensure proper coverage and smooth operations.
• Adopt a Kaizen mindset to continuously improve service.

Responsibilities

• Work closely with the management team to run a busy restaurant.
• Nurture a safe, seen, and proud-to-show-up environment for your team.
• Mentor team members and support their growth.
• Jump into sections to resolve issues and keep pace.
• Think with a Kaizen mindset and implement improvements.

Skills

FOH management

Staff coaching

Shift scheduling

Customer service

Job description

wagamama is seeking a junior front of house manager to join as a full-time team member. You’ll be in the thick of the action, ensuring smooth service, supporting your team, and stepping up when it gets busy.

You’ll work with the management team to run a vibrant restaurant, mentor your staff, and continuously look for improvements to guest experience. This role is ideal for someone who loves service and leadership.