This Discharge Co-ordinator post sits in the Colman Centre Specialist Rehabilitation Service, part of East of England Community Health and Care NHS Trust. The holder monitors each inpatient's discharge plan from admission, chases delays and supports patients towards their best level of independence. The role also covers audits and troubleshooting across the multidisciplinary team, working unsupervised over a seven-day week. Candidates need therapy or nursing experience in a care or rehabilitation setting, and interviews are held in person.
What the job involves
- Independently monitor the multidisciplinary management and discharge plan for all patients and act to expedite discharge
- Take an overarching role in supporting patient flow, with reducing length of stay as a critical success factor
- Co-ordinate day-to-day monitoring of each patient's pathway from admission to discharge
- Enable patients to reach their optimum independence and rehabilitation potential
- Develop strong links with multidisciplinary team members involved in discharge and ongoing community care
- Work within the integrated team to facilitate early discharge from hospital
- Work collaboratively across the pathway with health care professionals and statutory and non-statutory agencies
- Provide a troubleshooting, supportive role to the multi-professional team
- Undertake specific work, including audits, as necessary
What's required
Qualifications
- GCSE Maths and English at grade C
- Foundation degree level study or similar
Experience
- Experience in a care or rehabilitation setting in a therapy or nursing role, including some therapeutic interventions
- Experience supporting people with illness, disability or injury alongside a range of professional staff
- Experience working independently to achieve targets and objectives
Skills & knowledge
- Good interpersonal skills, with tact, diplomacy, empathy and sensitivity
- Works well in a team and shows leadership
- Own initiative, highly motivated and able to manage stressful situations
- Good observational and reporting skills
- Communicates with a range of professionals in spoken and written English
- Good IT skills, with evidence of using electronic systems
Other
- Able to provide high standards of care
- Adapts flexible working practices to accommodate patients
- Maintains competency and attends role-relevant training
- Identifies with the Trust's commitment to safeguarding children, young people and vulnerable adults
- Able to work over a seven-day week and make own travel arrangements