Flow Controller

Kion Group AG; Ellistown; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic is seeking a dedicated individual to provide first-line support for equipment within the CS contract. The role focuses on meeting KPI targets while maintaining high customer satisfaction and a strong safety culture.

Key duties include fault resolution alongside engineers, maintaining smooth product flow, and strict adherence to safety and quality standards on site.

Qualifications

• Basic key-skills and basic IT competency.
• SafePass, CSCS Card (desirable).
• Previous experience/knowledge of automated systems, warehouse or production environment.
• Working at height experience (desirable).
• Demonstratable history of safe working and contribution towards a positive working culture.

Responsibilities

• Provide first-line support for all equipment in scope of the Dematic contract.
• Maintain product flow at all times.
• Provide basic fault resolution and collaborate with the engineering team on complex faults.
• Assist in maintenance and breakdown situations as required.
• Adhere to manufacturer recommendations and industry standard practices.
• Drive 5S and value-add practices across site.
• Represent the company professionally and maintain customer relations.
• Adhere to quality processes and procedures.

Skills

Basic IT skills

SafePass

CSCS Card (desirable)

Safety awareness

Tools

Automated systems knowledge

Job description

To provide first line support to all equipment detailed withing the CS contract, primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.

We offer

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”

Aufgaben und Qualifikationen

• Principal Accountabilities To comply with Health & Safety legislation at all times and promote a positive H&S culture.
• KPI focused with a mentality to over achieve where possible.
• Provide first-line support to all equipment in scope of the Dematic contract.
• Maintain product flow at all times.
• Provide basic fault resolution and contribute towards complex faults alongside the engineering team.
• As required, provide assistance in maintenance and breakdown situations to the engineering team.
• To work within the manufacturers recommendations and industry standard practices.
• To drive 5S and value-add practices across site.
• Prioritisation of multiple system faults.
• To ensure quality of output at all times.
• To accurately record all work undertaken.Involvement in continuous improvement and sales opportunities.
• To represent the company in a professional manner at all times and maintain customer relations.
• To adhere to the Quality processes and procedures as set out by the company.

Knowledge & Experience Required

• Basic key-skills and basic IT competency.
• SafePass, CSCS Card (desirable).
• Previous experience/knowledge of automated systems, warehouse or production environment.
• Working at height experience (desirable).
• Demonstratable history of safe working and contribution towards a positive working culture.