Flow Controller: First-Line Support & Flow Optimizer

Kion Group AG; United Kingdom; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic is seeking a reliable first-line support technician to service all equipment under the CS contract, ensuring timely delivery to Dematic and customer KPI targets.

You will work on-site in the UK, maintain product flow, assist engineering on faults, and uphold health and safety culture while representing the company professionally.

This role offers career development, competitive pay, pay transparency, and global opportunities within the KION Group.

Qualifications

• Basic key-skills and basic IT competency.
• SafePass, CSCS Card (desirable).
• Previous experience/knowledge of automated systems, warehouse or production environment.
• Working at height experience (desirable).
• Demonstrable history of safe working and contribution towards a positive working culture.

Responsibilities

• To comply with Health & Safety legislation at all times and promote a positive H&S culture.
• KPI focused with a mentality to over achieve where possible.
• Provide first-line support to all equipment in scope of the Dematic contract.
• Maintain product flow at all times.
• Provide basic fault resolution and contribute towards complex faults alongside the engineering team.
• As required, provide assistance in maintenance and breakdown situations to the engineering team.
• To work within the manufacturers recommendations and industry standard practices.
• To drive 5S and value-add practices across site.
• Prioritisation of multiple system faults.
• To ensure quality of output at all times.
• To accurately record all work undertaken.
• Involvement in continuous improvement and sales opportunities.
• To represent the company in a professional manner at all times and maintain customer relations.
• To adhere to the Quality processes and procedures as set out by the company.

Skills

Basic-key-skills

IT-competency

SafePass/CSCS

Automation-experience

Working-at-height

Safe-working-history

Job description

Dematic is seeking a reliable first-line support technician to service all equipment under the CS contract, ensuring timely delivery to Dematic and customer KPI targets.

You will work on-site in the UK, maintain product flow, assist engineering on faults, and uphold health and safety culture while representing the company professionally.

This role offers career development, competitive pay, pay transparency, and global opportunities within the KION Group.