Floor Store Manager: Lead Team, Elevate Experience

Sports Direct International; Dunstable; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

28 Days Holiday

40% In-store Discount

Group Wide 20% Discount

Discounted Gym Membership

Development Courses

Job summary

Sports Direct International is seeking a proactive Team Leader to oversee store floor teams, model a world-class customer experience, train colleagues and provide on-the-spot feedback to drive performance.

You will deliver engaging leadership, visual standards, and commercial execution across Sales and Operations, with development support through our learning programmes and a comprehensive benefits package including 28 days holiday and staff discounts.

Qualifications

• Lead and motivate store teams to deliver world-class customer experience.
• Coach colleagues to maintain high standards of service and visual presentation.
• Communicate effectively at all levels and drive engagement across the team.

Responsibilities

• Lead and manage teams across floors in the store.
• Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently.
• Create an engaging working environment for colleagues.
• Providing on the spot feedback, and celebrating success.

Skills

Team Leadership

People Management

Customer Service

Communication

Store Operations

Motivation

Job description

Sports Direct International is seeking a proactive Team Leader to oversee store floor teams, model a world-class customer experience, train colleagues and provide on-the-spot feedback to drive performance.

You will deliver engaging leadership, visual standards, and commercial execution across Sales and Operations, with development support through our learning programmes and a comprehensive benefits package including 28 days holiday and staff discounts.