Floor Manager

SPORTS DIRECT; Dunstable; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Bonuses

Commission bonuses

Holiday 28 days

In-store discount 40%

Gym membership discount

Frasers 1200 scheme

Development courses

Staff discounts

Job summary

Sports Direct is seeking an experienced Floor Manager to lead store teams, drive exceptional customer service, and uphold Visual Merchandising standards across the shop floor. The role focuses on team leadership, coaching, and delivering sales targets with a passion for retail.

A competitive base salary is offered with bonus schemes and wide-ranging staff benefits, including discounts and development opportunities.

Qualifications

• Recent managerial experience in retail.
• Ability to lead and motivate teams to deliver results.
• Strong communication and customer-service orientation.

Responsibilities

• Lead and manage store floor teams to deliver excellent customer experience.
• Train and coach staff to uphold world-class service standards.
• Create an engaging working environment and provide on-the-spot feedback and recognition.
• Drive store performance and sales by following best practices and brand standards.

Skills

Team leadership

Customer service

Communication skills

Retail experience

People development

Problem solving

Job description

Basic Salary £33,950 per annum plus Bonus

Sports Direct.com is the retail success of the last decade. Our unrivalled growth across the UK and Europe really sets us apart from the rest.

We have no intention of slowing down and we have a mind-blowing continued expansion plan.

Part of our success is owed to our dynamic, commercially driven, and passionate managers and with growth comes opportunity, so we are looking for an experienced Floor Manager to join our team. At Sports Direct we need our leaders to live and breathe our company values,

Think without limits - Think fast, fearlessly, and take the team with you.

Own it and back yourself - Own the basics, own your role, and own the results.

Be relevant - Relevant to our people, our partners, and the planet.

We want you to bring your skill and passion for retail to constantly evolve how we deliver for our customer; you'll do this by making a positive impact in the following areas:

Team Leadership & Management

• Lead and manage teams across floors in the store.
• Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently.
• Create an engaging working environment for colleagues.
• Providing on the spot feedback, and celebrating success

Visual Merchandising

• You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand

Sales and Operations

• You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential across the floors.
• Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge.

Your development

We are committed to developing our people, to help you in reaching personal and commercial goals, we will support you via our people development offering. Colleagues have continuous support through our learning and development function where we offer a variety of career advancing opportunities beginning the journey with our Frasers induction and then continuous development is offered through a range of courses.

The Rewards:

• Basic Salary £33,950 per annum
• Monthly Quarterly and Bi-annual Bonuses
• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Long Service awards
• Frasers 1200 Scheme
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• 40% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Frasers Group brands

Your Profile:

• Recent Manager experience
• Passion for retail and people
• Confident leader who can motivate and challenge others to deliver.
• Detail orientated.
• Ability to communicate at all levels.
• A desire and hunger to be the best.
• Promote the Sports Direct values and our culture to internal and external parties.