Retail Store Manager – Lead, Elevate Customer Experience

Frasers Group; Carlisle; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Bonuses (monthly/quarterly/bi-annual)

Commission bonuses across products

28 days holiday

40% in-store discount

Discounted gym membership

Frasers Group staff discounts

Development courses with nationalqualf

Job summary

Sports Direct, part of Frasers Group, seeks an experienced Store Manager in the United Kingdom to lead a high‑performing team and deliver a world-class customer experience.

You will be responsible for driving store performance, visual merchandising excellence, and staff development in a fast-paced retail environment. A strong leadership attitude and data‑driven approach are essential.”

Qualifications

• Recent management experience
• Passion for retail and people
• Confident leader who can motivate and challenge others to deliver
• Data led and target driven
• Detail orientated
• Ability to communicate at all levels
• A desire and hunger to be the best
• Promote the Sports Direct values and our culture to internal and external parties

Responsibilities

• Lead the team and maintain standards
• Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently
• Create an engaging working environment for colleagues
• Develop the best team possible by planning succession strategies
• Providing on the spot feedback, and celebrating success
• Lead the team in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand
• Drive store performance to its maximum potential
• Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge
• We are committed to developing our people through our learning and development function and offering a range of courses

Job description

Sports Direct, part of Frasers Group, seeks an experienced Store Manager in the United Kingdom to lead a high‑performing team and deliver a world-class customer experience.

You will be responsible for driving store performance, visual merchandising excellence, and staff development in a fast-paced retail environment. A strong leadership attitude and data‑driven approach are essential.”