Retail Floor Manager — Lead Teams, Elevate Customer Experience

Sports Direct; Dunstable; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Bonuses

Discounts

Holiday entitlement

Development courses

Uniform discount

Gym membership

Frasers 1200 Scheme

Group discounts

Job summary

Sports Direct.com in the United Kingdom is seeking an experienced Floor Manager to lead store floors, drive sales, and provide exceptional customer service.

You will develop your team, maintain high presentation standards, and implement brand merchandising while working in a dynamic, targets-driven environment.

A base salary of £33,950 per year plus bonus reflects the role's responsibilities and career progression opportunities.

Qualifications

• Retail leadership experience is required.
• Strong communication at all levels.
• Detail oriented with a customer focus.
• Passion for developing people and coaching staff.

Responsibilities

• Lead and manage teams across floors in the store.
• Be a role model for a world-class customer experience and train your team to deliver this.
• Create an engaging working environment for colleagues.
• Provide on-the-spot feedback and celebrate success.
• Maintain store presentation and visual merchandising in line with the brand.
• Drive store performance to meet and exceed commercial goals.

Skills

Retail leadership

People development

Communication

Attention to detail

Customer focus

Job description

Sports Direct.com in the United Kingdom is seeking an experienced Floor Manager to lead store floors, drive sales, and provide exceptional customer service.

You will develop your team, maintain high presentation standards, and implement brand merchandising while working in a dynamic, targets-driven environment.

A base salary of £33,950 per year plus bonus reflects the role's responsibilities and career progression opportunities.