Floor Manager — Lead Service & Team Excellence

San Carlo Restaurant Group; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free Meals on Duty

50% Staff Discount

Refer a Friend

Elevate Training Academy

Volunteering Days

Squadra App

Legal and Financial Advice

Colleague of the Month

San Carlo Awards

Global Opportunities

Best in Class Pension

Job summary

Fumo Covent Garden is seeking a Floor Manager to oversee daily operations, ensure guests receive exceptional service, and lead a motivated team in a fast-paced, high-volume London restaurant.

You will recruit, train, and develop staff, delegate tasks, manage reservations and shifts, and maintain brand standards across service areas. Competitive industry pay based on salary and troncs, with access to staff benefits and progression within the San Carlo group.

Qualifications

• 2 years’ experience in a similar role.
• Team management experience.
• Excellent communication skills.
• Meticulous attention to detail, highly organised and capable of handling multiple tasks.
• A proactive self-starter who can work independently with good judgement and minimal direction.

Responsibilities

• Delegate work assignments, find the right person and assign them the right job adapting to the skill and necessities.
• Assist in the recruitment for new employees for the restaurant.
• Ensure smooth running of the restaurant and ensured restaurant is staffed at correct levels each day.
• Ensure delivery of high standard of service at all times.
• Support employee performance and encourage to an acceptable standard.
• Assist and support training and development of all employees.
• Deal effectively with customer complaints

Skills

Team management

Communication skills

Proactive

Multitasking

Job description

Fumo Covent Garden is seeking a Floor Manager to oversee daily operations, ensure guests receive exceptional service, and lead a motivated team in a fast-paced, high-volume London restaurant.

You will recruit, train, and develop staff, delegate tasks, manage reservations and shifts, and maintain brand standards across service areas. Competitive industry pay based on salary and troncs, with access to staff benefits and progression within the San Carlo group.