Floor Manager

Upmarket Leisure; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

Uniform allowance

Career progression

Opportunities to travel

Job summary

Upmarket Leisure is hiring a guest services professional to uphold five-star hospitality in a vibrant Italian-inspired setting. You will enhance guest experiences, respond to requests, and work with a supportive team through comprehensive training.

Develop your food and beverage knowledge, follow safety standards, and contribute to strong service audits while enjoying opportunities to travel and clear career progression.

Responsibilities

• Maintain excellent service standards.
• Maintain excellent service standards.
• Apply food and beverage knowledge effectively.
• Collaborate with other departments to support smooth operations.
• Contribute to strong performance audit results.
• Follow all health and safety policies.
• Support and exceed team targets.

Job description

Join our dynamic team and become an integral part of a passionate group dedicated to upholding the highest standards of guest service. In this vibrant environment, you'll not only contribute to creating memorable experiences but also immerse yourself in the rich tapestry of Italian food and culture, truly experiencing a five-star journey. You’ll develop your food and beverage knowledge, respond proactively to guest requests, and work closely with a supportive team through comprehensive training.

Responsibilities

• Maintain excellent service standards.
• Maintain excellent service standards.
• Apply food and beverage knowledge effectively.
• Collaborate with other departments to support smooth operations.
• Contribute to strong performance audit results.
• Follow all health and safety policies.
• Support and exceed team targets.

Benefits

• Competitive pay and performance bonuses.
• Stylish uniform or uniform allowance.
• Clear career progression and development opportunities.
• Opportunities to travel.
• Support from a dedicated Restaurant Support Team.

Applicants must be eligible to live and work in the UK in accordance with the Asylum and Immigration Act 1996.