Food & Beverage Team Member

Thwaites; Keswick; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Tips paid monthly

Access to earnings before pay

28 days annual leave (33 after 5 years

Free meals on duty

Employee assistance programme

Pension & Life assurance

Free parking

Job summary

Thwaites in Keswick is seeking a friendly Food & Beverage Team Member to join a busy, welcoming team. You will greet guests warmly, take orders, and deliver high-quality service across a bustling venue. Previous bar/cafe/restaurant experience is helpful, but a strong work ethic and personality are valued.

You will contribute to a professional, lively atmosphere, support colleagues, and help ensure every guest enjoys a memorable visit. Training and progression opportunities are available.

Qualifications

• Experience in hospitality environments preferred.
• Great work ethic and friendly nature essential.

Responsibilities

• Greet guests with warmth and a friendly smile.
• Take food and drink orders and serve guests with excellent service.
• Suggest menu items and make recommendations.
• Prepare tables for guests and ensure high standards are met.
• Provide warm hospitality to encourage guest return.
• Work effectively as part of a team.

Skills

Friendliness

Customer service

Teamwork

Job description

Join us if you enjoy helping other people to have a great time - be part of a fun and energetic team! As a Food & Beverage Team Member, to us you won't just be a waiter or waitress, as one of our team members, you'll become a member of our family who helps us create amazing experiences for our guests.

For Food & Beverage Team Members, we are offering a rewarding role with scope for career progression along with;

• Tips paid monthly
• Stream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Free meal whilst on duty
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Discounted accommodation, food and drink in our beautiful properties across the country
• Free use of our brilliant gym on site and discounted spa treatments
• Free car parking (where applicable)
• Pension & Life assurance
• Long service awards including free meals and free stays with your friends or family

Who are we looking for?

Every day, we want people to come to work to make people feel at ease through delivering warm hospitality. To achieve this, as a Food & Beverage Team Member you will need to be friendly, extremely personable and have the ability to deliver the company standards in each interaction.

We are open all day, every day, serving great quality food and drink, so you’ll need to enjoy working in a busy environment with a fun and professional team.

It would be ideal if you have previous experience in a bar, café or restaurant, but a great work ethic is more important. If this sounds like you and you want to bring your personality to work, we would love to meet you.

Your day to day as a Food & Beverage Team Member.

• Your personality will shine through as you greet each one of our valued guests with a warm and friendly smile
• As a Food & Beverage Team Member, you will take food and drink orders and serve guests with a brilliant customer service ethic
• Assist with menu suggestions and recommendations
• Prepare perfectly laid tables for each guest visit
• Ensure our high standards are delivered and maintained at all times
• Provide our guests with the warmest hospitality, ensuring they want to return
• Team work