Casual Food & Beverage Assistant

Millennium Hotels; Liverpool; Hybrid; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Life Assurance

Health Plan

Career development

Discounted accommodation

Meals Provided on Duty

Free parking

Social events

Uniform

Holiday scheme

Recommend a Friend Scheme

Job summary

Millennium Hotels in the United Kingdom is seeking a Casual Food & Beverage Assistant to join our busy restaurant team. You will serve guests, assist in the bar and cellar, and help with breakfast or events when needed.

Shifts cover 7am–2am, with flexibility to discuss patterns. Ideal candidates have previous F&B service experience, strong customer service, and the ability to work under pressure as part of a large team.

Qualifications

• Previous experience in a food and beverage service position.
• Attentive, professional customer service skills.
• Ability to work well under pressure and as part of a big team.
• Experience of processing payments (Micros advantageous).

Responsibilities

• Providing the service of food and beverage products in the restaurant, predominantly in the bar and cellar.
• Communicate all F&B offerings confidently to customers.
• Accurately handling payments (cash, card, room charges) per guidelines.
• Provide a warm and welcoming service at all guest touchpoints.

Skills

Customer service

Communication

Teamwork

Pressure handling

Cash handling

Tools

Micros

Job description

Do you enjoy talking to people and thrive off working in a fast-paced environment..? Are you quick on your feet (literally and metaphorically) and have a polite and friendly attitude..? If yes, we'd like to meet you!

We are looking for dynamic individuals that put great customer service at the heart of everything that they do. Our guests stay 7 days a week so we do need someone who is available to work a variety of shifts from 7am to 2am any day of the week, but we are willing to have an open discussion about possible shift patterns with applicants!

As our Casual Food & Beverage Assistant, your main duties will be:

• Providing the service of food and beverage products in the restaurant, predominantly working within the bar and cellar stocking shelves and occasionally being available for breakfast or evening restaurant team, or Meetings & Events working weddings, functions and other events
• Being able to confidently communicate all our food and beverage offerings available to customers.
• Accurately dealing with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.
• Providing a warm and welcoming service at all touch points with the guests ensuring that any queries or requirements are dealt with accordingly.

The ideal candidate will have:

• Previous experience in a food and beverage service position
• Attentive, professional customer service skills
• The ability to work well under pressure and as part of a big team
• Experience of processing payments (experience of Micros would be advantageous)
• Confidence, professionalism and engaging personality

About the Hotel

Housed in the magnificent Grade II listed Central Buildings, dating back to 1884, the beautifully restored boutique hotel is steeped in history. The Beatles-inspired hotel features elegantly furnished and individually decorated rooms with specially commissioned artwork.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into four collections; Leng’s Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

For you

We offer a benefits package including:

• Life Assurance
• Cash Health Plan cover option available
• Career development pathways and regular salary reviews
• Employee Discounted Accommodation and F&B discounts worldwide!
• Apprenticeship/Placement/Training opportunities
• Meals Provided on Duty
• Free / subsidised car parking
• Social Events, Wellbeing and Team Activities
• Uniform (Laundry / Dry Cleaning for Uniform)
• Length of Service related holiday scheme
• Recommend a Friend Scheme

… and many more!

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

• Hourly Rate up to £12.71
• Hours as required