Floor Manager

Duck & Waffle; City of Edinburgh; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

50% Discount on food and drink

28 day's holiday allowance

Complimentary meals during shifts

Employee discounts

Cycle to work scheme

Pension Scheme

Job summary

Duck & Waffle in Edinburgh seeks an experienced Floor Manager to lead its front of house team. You will ensure that guests receive friendly and efficient service, managing daily operations in a dynamic fast-paced environment.

The ideal candidate should have at least 2 years of managerial experience in fine dining, excel in team supervision, and possess excellent communication skills in English. Join us to create memorable dining experiences!

Qualifications

• 2+ years of managerial experience in a fast-paced fine dining environment.
• Experience supervising operations and large teams.
• Excellent English communication skills.

Responsibilities

• Lead the front of house team to provide exceptional hospitality.
• Supervise daily shift operations across departments.
• Ensure a friendly and welcoming service.

Skills

Managerial experience in fine dining

Team supervision

English communication skills

Flexibility

Job description

Your Role:

The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience.

Service is always at the forefront; it is essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special.

Your Rewards:

• Highly competitive salary
• 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
• 28 day’s holiday allowance
• Complimentary breakfast and dinner during shifts
• Employee discounts website
• Cycle to work scheme
• 'Refer-a-friend’ cash incentive scheme
• Employee of the month rewards
• Internal Training and career development
• Pension Scheme – including employer contributions
• Yearly Staff award ceremony and party

Your Requirements:

• Experience of at least 2 years working in a Managerial role at a fine dining fast‑paced environment will be tested at trial/interview stage
• Experience supervising daily shift operations from various departments
• Experience supervising large teams
• Excellent English language communication skills are required
• Flexible availability, working any 5 days a week between Monday - Sunday
• Be deeply respectful of diversity and individuality
• Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative‑taking
• Provide opportunities to grow alongside our ever‑evolving company
• Ability to maintain and set processes and standards

Your Restaurant:

Duck & Waffle offers a playful take on traditional British cuisine with broad European influences emphasizing local, rustic, seasonal and sustainable ingredients. Dishes are designed for sampling and sharing and are complemented by an iconoclastic cocktail experience served in a vibrant atmosphere.