General Manager

Duck & Waffle; Greater London; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Highly competitive salary

50% Discount on food and drink for up to 6 people

Complimentary breakfast and dinner during shifts

Internal Training and career development

Pension Scheme – including employer contributions

Job summary

A vibrant restaurant in Greater London seeks a General Manager to lead daily operations, ensuring compliance with standards and delivering exceptional service. Candidates should have over 8 years of experience in the food and beverage industry, including 6 years in management. Responsibilities include overseeing customer relations, financial accountability, and team management. The role offers a competitive salary and numerous employee rewards, including discounts and career development opportunities.

Qualifications

• 8+ years of Food and Beverage experience in related field, with at least 6 years in a managerial role.
• Personal License required.
• Certifications to comply with government regulations, e.g., food safety and alcohol awareness.

Responsibilities

• Direct daily operations of the venue.
• Ensure compliance with company standards.
• Manage customer relations, inventory, team recruitment, and financial accountability.

Skills

Knowledge and experience within the food and nightlife industry

Effective decision making and problem-solving skills

Strong knowledge of Human Resources policies and UK Employment laws

Strong understanding of financial concepts and Profit and Loss analysis (P&L)

Job description

Overview

The General Manager has the overall responsibility for directing the daily operations of the venue, ensuring compliance with company standards in all areas of operations, including customer relations, venue maintenance and repair, inventory management, team management, recruiting and retaining team members, financial accountability and ensuring the highest quality services are delivered to each customer.

Your Rewards

• Highly competitive salary
• 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
• Complimentary breakfast and dinner during shifts
• Employee discounts website
• Cycle to work scheme
• Employee of the month rewards
• Internal Training and career development
• Pension Scheme – including employer contributions
• Yearly Staff award ceremony and party

Your Requirements

As a General Manager we would love you to have:

• Knowledge and experience within the food and nightlife industry
• 8 years of Food and Beverage experience in a related field, with at least 6 year in a Managerial role
• Your personal License.
• Effective decision making and problem-solving skills
• Strong knowledge of Human Resources policies and UK Employment laws
• Ability to work long and flexible hours
• Certifications as required to comply with government regulations and health codes, i.e., food safety and alcohol awareness, alcohol certification, etc.
• Strong understanding of financial concepts and Profit and Loss analysis (P&L)

Your Restaurant

Duck & Waffle offers a playful take on traditional British cuisine with broad European influences emphasizing local, rustic, seasonal and sustainable ingredients. Dishes are designed for sampling and sharing and are complemented by an iconoclastic cocktail experience served in a vibrant atmosphere that welcomes guests 24/7.Breakfast, brunch, late night, desserts: “all day” dining is redefined at Duck & Waffle. We serve from sunrise to sunset to sunrise again -- and every hour in between.