Floor Manager

SUSHISAMBA London, Heron Tower; City Of London; Sur place; GBP 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Food & beverage discount

Holiday entitlement 28 days

Complimentary breakfast & dinner

Cycle to work

Refer-a-friend bonus

Employee of the month

Training & development

Pension scheme

Résumé du poste

SUSHI SAMBA is seeking an experienced Floor Manager for its Heron Tower site in London. You will lead the front of house team and deliver exceptional hospitality, ensuring guests enjoy a memorable dining experience with welcoming, dynamic service.

The role requires managing multiple departments, maintaining standards, and driving a warm, professional atmosphere for every guest.

Qualifications

• 2+ years in a managerial role in fine dining, fast-paced setting.
• Experience supervising large teams.
• Excellent English communication skills.
• Flexible availability across Mon-Sun.

Responsabilités

• Lead floor team and deliver hospitality across dining experience.
• Oversee daily shift operations across departments.
• Maintain high hospitality standards and guest satisfaction.

Connaissances

Leadership

Guest service

Communication

Description du poste

Your Role:

SUSHI SAMBA Heron Tower's front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront soit’s essential for you to beexceptionally welcoming, dynamic and very friendly. Our guests choose us fora memorableexperience, and you will be part of making each experience that extra special.

Your Rewards:

As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include:

• Highly competitive salary
• 50% Discount on food and drink for up to 6 people to use in SUSHI SAMBA® or Duck & Waffle restaurants
• 28 day’s holiday allowance
• Complimentary breakfast and dinner during shifts
• Employee discounts website
• Cycle to work scheme
• 'Refer-a-friend’ cash incentive scheme
• Employee of the month rewards
• Internal Training and career development
• Pension Scheme – including employer contributions
• Yearly Staff award ceremony and party

Your Requirements:

As a Floor Manager we would love you to have:

• Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage
• Experience supervising daily shift operations from various departments
• Experience supervising large teams
• Excellent English language communication skills are required
• Flexible availability, working any 5 days a week between Monday - Sunday
• Be deeply respectful of diversity and individuality
• Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking
• Provide opportunities to grow alongside our ever-evolving company
• Ability to maintain and set processes and standards

Your Restaurant:

SUSHI SAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHI SAMBA is operated by SUSHI SAMBAGroup, which oversees locations in Los Angeles, Las Vegas, London, Edinburgh, Milan, Dubai, Abu Dhabi, Doha, Bahrain & Singapore.